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Guest Services Supervisor

  • JR-00793
  • Front Office
  • Full time
  • Permanent
  • Mandarin Oriental, Kuala Lumpur
  • This position is responsible to supervise the activities manages at the hotel front desk, including check-in/ check-out, guest requests and support and promotion of in-house activities. As a Guest Service Supervisor, you will oversee the front office activities between the guest, the hotel, and the various hotel departments. A Guest Service Supervisor is responsible for supervising the activities that create the first impressions of our Guests.

  • Ensure effective implementation of the IMS policy and procedures

  • Ensure continuous training and awareness of the IMS system

  • Ensure OTPs are monitored and acted upon

  • Identify areas of improvement through CPAR or suggestions

  • Ensure operational compliance to legal regulations and other requirements

  • Identification of new activities that are in relation to EASI and HIRADC.

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Reservation Agent

Mandarin Oriental, Muscat 541443 Muscat, Oman Muscat Governorate Oman Muscat, Oman Rooms Non-Management (Experienced), Reservations Full time
We are looking for new fans who are interested and would enjoy being a part of the Mandarin Oriental, Muscat team.

Front Office Agent

Mandarin Oriental Downtown, Dubai 540650 Dubai Dubai United Arab Emirates Dubai Rooms Front Office, Non-Management (Entry), Non-Management (Experienced), Rooms Full time
We seek for dedicated and meticulous Front Office professional to join our dynamic pre-opening team. If you are a service-oriented individual with passion for luxury hospitality and ready to contribute to the Hotel's success, we invite you to apply.

Bellman Supervisor

Mandarin Oriental Downtown, Dubai 540568 Dubai Dubai United Arab Emirates Dubai Rooms Concierge, Front Office, Rooms, Supervisory Full time
We seek a dynamic and experienced Bellman Supervisor to lead our bell staff team and ensure every guest has an exceptional arrival and departure experience. If you are ready to contribute and be part of the success of the Hotel, we invite you join...

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