Handle cashier duties in accordance to Front Office Policy & Procedures and MOHG Controller’s Policy & Procedures.
Check cash float at the beginning and end of each shift to ensure at all times that amounts are correct.
Provide quality service to the guests by responding to requests promptly, efficiently, and courteously during check-in, check-out and throughout the guest’s experience.
Address special guest preferences recorded in guest history profiles.
Communicate and coordinate with Concierge, Housekeeping, Telephone, Reservations and Room Service colleagues to ensure service consistency and guests’ satisfaction.
Handle guests incoming and outgoing correspondence (facsimile, messages, mail, etc.).
Communicate clearly and establish a good working knowledge of the Finance Department so as to facilitate guests and Management requests for historical data.
Co-ordinate and facilitate Airline layovers groups arriving and departing from the hotel (room allocation, room type preference, etc).
Provide professional services and executive support to Guest Services Executive (Club and Concierge), Reservation and Business centre department after operating hours.
Excel in delivering Legendary Quality Experience to all guests while attending to their needs and requests. Provide superb recommendation for wine and dine, entertainment, tourist attractions, airline ticketing, arts and any other information.
Excel in delivering Legendary Quality Experience to all guests while attending to their needs and requests. Provide superb recommendations for wine and dining, entertainment, tourist attractions, airline ticketing, arts, and any other information
Reporting to the Director of Banquets Operations, the Banquet Operations Executive needs to ensure that all function rooms are set up in accordance to the Banquet Event order. He/she has to communication with respective Event Management Manager /...
Sign up for Job Alerts
Please indicate your department, category and hotel preferences and we will email you regular job alerts.
