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Guest Services Agent

  • JR-00783
  • Front Office
  • Full time
  • Permanent
  • Mandarin Oriental, Kuala Lumpur
  • Responsible to meet and greet guests at the Front Desk to perform check-in, check-out, and provide any other assistance, to escort guests to their rooms and assigning of rooms according to guest preferences and ensuring consistency in service delivery in order to enhance guest experiences through LQE.
  • Ensure effective implementation of the IMS policy and procedures
  • Ensure continuous training and awareness of the IMS system
  • Ensure OTPs are monitored and acted upon
  • Identify areas of improvement through CPAR or suggestions
  • Ensure operational compliance to legal regulations and other requirements
  • Identification of new activities that are in relation to EASI and HIRADC.

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F&B Supervisor - Talea

Emirates Palace Mandarin Oriental, Abu Dhabi 541185 Abu Dhabi Abu Dhabi United Arab Emirates Abu Dhabi Food & Beverage Food & Beverage, Supervisory Full time
Responsible for the smooth day-to-day operation of the outlet and production of quality goods and services under his/ her control through the resources available. Involved in the following functions: planning, costing, delegation, evaluation, orga...

Captain - Broadway

Emirates Palace Mandarin Oriental, Abu Dhabi 540978 Abu Dhabi Abu Dhabi United Arab Emirates Abu Dhabi Food & Beverage Food & Beverage, Supervisory Full time
Captain will be responsible for smooth operations of the restaurant and that guests are served food and beverages according to the standards of Emirates Palace Mandarin Oriental, Abu Dhabi.

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