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Guest Services Agent

  • JR-01246
  • Front Office
  • Full time
  • Permanent
  • Mandarin Oriental, Kuala Lumpur
  • Responsible to meet and greet guests at the Front Desk to perform check-in, check-out, and provide any other assistance, to escort guests to their rooms and assigning of rooms according to guest preferences and ensuring consistency in service delivery in order to enhance guest experiences through LQE.
  • Ensure effective implementation of the IMS policy and procedures
  • Ensure continuous training and awareness of the IMS system
  • Ensure OTPs are monitored and acted upon
  • Identify areas of improvement through CPAR or suggestions
  • Ensure operational compliance to legal regulations and other requirements
  • Identification of new activities that are in relation to EASI and HIRADC.

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Intern, Guest Relations

Mandarin Oriental Jumeira, Dubai 541782 Dubai Dubai United Arab Emirates Dubai Rooms Front Office, Internship Full time
Candidate is expected to be available to start in March, 2025. As intern, Guest Relations you will work closely with the Guest Relations Team team to meet and exceed guest expectations by providing efficient and courteous Guest Relations service....

Cook

Permanent Mandarin Oriental, Kuala Lumpur JR-00714 Kuala Lumpur Selangor Malaysia Kuala Lumpur Food & Beverage Full time
Cook is responsible for the day to day operation with the assigned kitchen section in cooperation with the other kitchen sections of the culinary outlet or kitchen department Cook takes the full responsibility of the food quality and strives for ...

Cook

Permanent Mandarin Oriental, Kuala Lumpur JR-01044 Kuala Lumpur Selangor Malaysia Kuala Lumpur Food & Beverage Full time
Cook is responsible for the day to day operation with the assigned kitchen section in cooperation with the other kitchen sections of the culinary outlet or kitchen department Cook takes the full responsibility of the food quality and strives for ...

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