Mandarin Oriental Jumeira, Dubai is looking for a Graphic Designer to join our Marketing and Communications.

Are you a master of craft? Do you thrive in a team that succeeds together, demonstrating integrity and respect while acting responsibly? Do you embrace a growth mindset? We invite you to become a fan of the exceptional. 

Mandarin Oriental is the award-winning owner and operator of some of the most luxurious hotels, resorts and residences located in prime destinations around the world, with a strong development pipeline. Increasingly recognised for creating some of the world’s most sought-after properties, the Group provides legendary service inspired by Asian heritage whilst representing the very cutting-edge of luxury experiences.

With a pristine oceanfront setting, Mandarin Oriental Jumeira, Dubai is a stylish urban resort overlooking the clear blue waters of the Arabian Gulf and Dubai’s glittering skyline, which is dominated by Burj Khalifa, the tallest building in the world. The hotel's beachfront location and open-air facilities are designed to bring a new level of relaxed luxury to the city.

About the job

Based at the Mandarin Oriental Jumeira, Dubai within the Marketing and Communications, the Graphic Designer will carry out and partially supervise operational tasks and duties in the kitchen under the guidance of the respective Director of Marketing and Communications, with the overall objective to prepare food in a timely manner as per quality and food safety standard.

As a Graphic Designer, you will be responsible for the following duties:

• Develop master visual concepts in line with the internal creative brief and the campaigns’ objectives.

• Fulfil general design requests, art-working, supply of materials and day-to-day design needs.

• Collaborate, brainstorm, and provide graphic design support to various hotel departments.

• Design and produce marketing materials including, but not limited to, collateral, touchpoints, advertisements, brochures, signage and presentations.

• Monitor the progress of all projects, providing continuous status updates.

• Adhere to Mandarin Oriental Hotel Group’s brand guidelines in all design projects.

• Ensure that the corporate BCM manuals are kept up-to-date and implemented as appropriate.

• Supervise production of the hotel’s internal and external collaterals as per the brand’s standards.

• Source and maintain a list of reliable suppliers.

• Manage relationships with external printers and suppliers to ensure quality control at all times.

• Co-ordinate the display and removal of all promotional materials within the hotel premises

• Update and maintain databases of designs, photography, and video assets.

• Adhere to all standards, policies, and procedures (SOPs, etc.).

• Assist departments to implement campaigns in accordance with the marketing plan.

• Maintain the inventory and ordering of collaterals and design kits.

• Support departments with photo or video shoots

• Respond to trade, media or other departments’ requests in a professional and timely manner.

• Be energetic, enthusiastic, resourceful, helpful and passionate to exceed expectations.

• Immaculately groomed and articulate with a highly professional appearance.

• Be resourceful to provide information or note down requests from other colleagues.

• Demonstrate business ethics and personal integrity.

• Approach work with a sense of urgency and purpose

• Allocate time and resources effectively when faced with competing demands.

• Communicate internally and externally with concerned parties to determine layout designs and implementation procedures.

• Stay up to date with latest graphic design software and techniques to accordingly recommend tools that can be efficiently applied.

• Maintain project schedules and collaborate with the head of department with regard to project timing, scope and budget.

As a Graphic Designer, we expect from you to have: 

• Bachelor’s degree in graphic design or any other design related education certification

• Solid knowledge of InDesign, Photoshop and Illustrator and working knowledge of Microsoft Office and interactive media production.

• A solution-oriented, collaborative, proactive individual with strong communication skills

• A flexible and resilient approach with the ability to work under pressure and in a fast paced and demanding environment.

• Minimum 3 years of experience working in a 5-star hotel, luxury retail, agency or marketing environment in a similar role.

• Knowledge of principles and practices of graphic design

• Previous working experience in the Middle East is an advantage

Our commitment to you:

• Learning & Development. Your success is our success. We craft unique learning and development programmes for various stages in your career so that you grow, continuously.

• MOstay. When you work as hard as our colleagues do, it’s important to take time off. As a member of the #MOfamily, you can stay with us wherever you go in the world. The MOstay programme offers complimentary nights and additionally attractive rates on rooms for you and your loved ones.

• Heath & Colleague Wellness. Finding the right work-life balance is important. Your wellbeing matters to us. A variety of health benefits and wellness programmes are offered to all our colleagues, globally.

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