Mandarin Oriental, Hong Kong is looking for a Food & Beverage Revenue & Project Analyst to join our Food & Beverage Administration team.

Are you a master of craft? Do you thrive in a team that succeeds together, demonstrating integrity and respect while acting responsibly? Do you embrace a growth mindset? We invite you to become a fan of the exceptional.

Mandarin Oriental Hotel Group is the award-winning owner and operator of some of the most luxurious hotels, resorts and residences located in prime destinations around the world, with a strong development pipeline. Increasingly recognised for creating some of the world’s most sought-after properties, the Group provides legendary service inspired by Asian heritage whilst representing the very cutting-edge of luxury experiences.

The iconic Mandarin Oriental, Hong Kong is the epitome of contemporary luxury combined with Oriental heritage. Having delighted guests with award-winning services and impressive facilities for 60 years, it is a much-loved address for those seeking an exclusive sanctuary in the heart of the city. The hotel’s spacious rooms and suites offer magnificent views of the renowned Victoria Harbour and the city’s skyline. A collection of nine outstanding restaurants and bars, including two that hold Michelin Star status, a luxurious club lounge, a Shanghainese-inspired holistic spa, an indoor pool and a state-of-the-art fitness centre, make Mandarin Oriental, Hong Kong the quintessential “home away from home” for discerning leisure and business travellers alike.
 

About the job

Based at the Mandarin Oriental, Hong Kong within Food & Beverage Division in Hong Kong, the Food & Beverage Revenue & Project Analyst is responsible for overseeing the revenue optimization and financial performance of the Food and Beverage departments in two hotels, as well as their restaurants, online shops, cake shop, and banqueting operations. And formulating commercial strategies, maximizing revenue and driving the profitability of our diverse F&B offerings across both properties are crucial to this role.  The Food & Beverage Revenue & Project Analyst reports to the Directors of Food & Beverage of Mandarin Oriental, Hong Kong and The Landmark Mandarin Oriental, Hong Kong.

As Food & Beverage Revenue & Project Analyst​, you will be responsible for the following duties:

Revenue Analysis and Reporting:

• Analyse F&B revenue performance for each bar, restaurant, online shop, cake shop, and banqueting operation within the two hotels, identifying trends, challenges, and opportunities.
• Conduct regular competitor analysis to benchmark our performance in the market and identify strategies to increase revenue across all F&B outlets.
• Provide insights and recommendations on pricing and offerings for banqueting events to optimize revenue potential.

Forecasting and Budgeting:

• Assist in the development of annual and monthly F&B revenue budgets and forecasts for both hotels, utilizing historical data, market trends, and anticipated demand.
• Collaborate with the Sales & Marketing teams to incorporate market insights and demand forecasts into revenue projections.
• Monitor actual performance against budgets, providing variance analysis, highlighting key drivers, and proposing corrective actions when necessary.

Revenue Management Strategies:

• Collaborate with the Revenue Management teams of both hotels to align F&B revenue strategies with the overall hotel revenue management strategies.
• Provide insights and recommendations on pricing, promotions, and packaging for both hotels to optimize revenue and drive profitability.
• Identify and advise on driving opportunities for bulk orders and voucher sales in collaboration with the Sales & Marketing teams.

Cross-Functional Collaboration:

• Work closely with the F&B teams of both hotels, to develop and implement revenue-enhancing initiatives.
• Collaborate with the Sales & Marketing teams to develop targeted marketing campaigns and promotions for both properties to drive F&B revenue.
• Collaborate with the Finance departments to ensure accurate and timely financial reporting and reconciliation of F&B revenue for both hotels.

As Food & Beverage Revenue & Project Analyst​, we expect from you:

• Bachelor's degree in Hospitality Management, Business Administration, Finance, or a related field. A master's degree is a plus
• Proven experience in a similar revenue management, financial analysis, or related role within the hospitality industry, preferably with experience overseeing multiple F&B outlets
• Strong analytical skills with the ability to interpret financial data, identify trends, and make data-driven decisions
• Proficient in revenue management systems and tools, as well as Microsoft Excel and other data analysis software
• Excellent communication and presentation skills to effectively convey complex financial concepts to stakeholders
• Detail-oriented, with strong organizational and time management skills to handle multiple projects and meet deadlines
• Knowledge of the local F&B market and industry trends is advantageous
• Ability to work collaboratively in a cross-functional team environment
• Written and spoken fluency in both Mandarin and Cantonese languages is preferred.

Our commitment to you

• Learning & Development. Your success is our success. We craft unique learning and development programmes for various stages in your career so that you grow, continuously.
• MOstay. When you work as hard as our colleagues do, it’s important to take time off. As a member of the #MOfamily, you can stay with us wherever you go in the world. The MOstay programme offers complimentary nights and additionally attractive rates on rooms for you and your loved ones.
• Health & Colleague Wellness. Finding the right worklife balance is important. Your wellbeing matters to us. A variety of health benefits and wellness programmes are offered to all our colleagues, globally.
• Retirement Plans. When you show commitment to us, we reciprocate. We offer different retirement plans depending on the length of your service and your role.

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