A Fitness Attendant is responsible for, but not limited to; cleaning and sanitizing all areas of the Fitness Centre & Padel Court. In detail, this includes: Main gym/Movement Studio/Changing Rooms/Fitness Reception & Padel Court Area. Within these areas, attention will be provided to the equipment contained inside, maintaining the towels/water/coffee/fruit offerings presented and checking in, touring, checking out all Guests/Members, where necessary, from the Fitness Centre in a professional manner.
Responsibilities:
Setting up, maintaining and cleaning equipment, welcoming guests, explaining programs and activities
Will be expected to aid Guest & Members who wish to play in the Padel Court, by guiding them to the location and providing any assistance to support them.
Support and adhere to all policies & procedures relating to Safe, Sound and Sustainable at Mandarin Oriental.
Act as a hotel ambassador at all times.
To carry out any additional duties requested by management, related to hotel operational activities.
Assist in the operations of all Fitness Centre areas as required such as Padel Court, Fitness Reception, Main Gym, Movement Studio and Changing Rooms
Must have the ability to courteously interact and answer all Spa & Wellness and further hotel related questions with guests.
Assist in the smooth flow of the guests’ journey throughout the day.
Must attend all training courses, as deemed necessary.
Receive training to ensure that all-relevant legislation pertaining to the FLHSS, Departmental SOP’s & Safe, Sound & Sustainable standards are implemented and monitored within the Spa & Wellness.
Be responsible to perform safety & cleaning checklists daily, to a professional standard and with integrity.
Must be a team player and assist all Spa, Wellness and Hotel colleagues where necessary.
Ability to perform opening and closing duties.
Must show a professional attitude at all times, particularly with regard to punctuality, appearance and general manner.
Will perform as a professional, with a friendly business attitude and conduct all duties and responsibilities as required by the position or assigned by the Fitness & Wellness Manager, Fitness & Wellness Supervisor, or Senior Director of Spa & Wellness.
Ensure a warm friendly welcome to all guests at all times & greet all guests upon their arrival.
