Check the grooming appearance of colleagues in compliance with the hotel brand standards.
Ensures a high standard of sanitation and hygiene in the restaurant.
Promotes up-selling at all levels and by personal efforts through guest contact.
Handles all guest comments and complaints and advises the Restaurant Manager.
Recommends to the Restaurant Manager changes in standards and/or equipment to improve service
Attends as well as organizes training sessions whether within or outside of working hours
Ensure that the operating equipment and general supplies for the restaurant are maintained at the established par stocks and initiate requisition for additional equipment if necessary
Posts orders in Micros and collect money in cash or credit cards payment
Welcomes and bids farewell to all guests
Any other duties, which may be assigned to you from time to time as directed by the Assistant Restaurant Manager.
Key Competencies
Previous experience in the same role in a luxury hospitality environment, resort experience is a plus.
Diploma in Hospitality Management or relevant
Outstanding written and verbal communication skills
