Scope of Position:

Secures the business to meet financial annual targets related to Conference and Events, Outside Catering revenue. Plans meetings and events, co-ordinates with hotel operations and clients before, during and after each meeting and or event. Is responsible for selling events and conference in house as well as off site. Handles all meetings, events and catering enquiries to standard procedures. Acts as main contact for event planning and works closely with Banquet Operations, Food & Beverage management, Rooms Division Operation, Finance and external suppliers. Ensures contract is signed, payment policies are adhered to and services contracted are handed over to Banquet Operations with all details clarified and detailed to ensure total customer satisfaction and return.

Responsibilities:

Satisfies the needs of the clients whilst optimizing hotel revenue through strategic yield management and up selling of hotel facilities and services.

• Works closely with the hotel sales team to achieve monthly sales target.

• Works closely with Banqueting Operations team to ensure customer satisfaction and return business.

• Sends all correspondence to clients regarding banquet events, such as proposals, confirmations, contracts and amendments.

• Conducts site inspections, client entertainment and familiarization visits.

• Establishes and maintains files of major accounts and bookings and ensures all maintained in the accounts management system.

• Establishes parameters, quotes and negotiates prices with customers for group business.

• Ensures that selling strategies are adhered to during negotiations and maximizes up selling opportunities whenever possible.

• Understands the overall market, including competitors’ strengths and weaknesses, economic trends, supply and demand and knows how to sell against them.

• Gains understanding of the property’s primary target customer and service expectations; serves the customer by understanding their business, business issues and concern to offer better business solution.

Requirements:

• Fluent English ( Writing & Speaking)
• Saudi Nationals only.
• 2-4 Experience with 5 stars hotel in the same filed.