Scope of Position

Assist in the coordination of all maintenance & repairs of the facilities and equipment. Install, troubleshoot, repair and maintain production and facility equipment according to safety, predictive and productive maintenance systems and processes.

Responsibilities:

• Respond and attend to repair requests.
• Welcome and acknowledge all guests according to company standards, anticipate and address guests.
• Understand and operate advanced electrical, plumbing, air conditioning & refrigeration, laundry & kitchen equipment, solar systems and boiler systems.
• Communicate with different types of people to comprehend what they want and to provide them with information and assistance.
• Check for new maintenance requests from the PMS (Property Management System) and update remarks once the task is completed.
• Update the maintenance work order form / Job card and file them. 
• Interpret readings from meters & gauges and other measuring units. 
• Prioritize and organize work assignments.
• Read and understand test equipment, measuring devices, and safety manuals.
• Perform maintenance activities in hotel public areas like plunging toilets, unclogging drains, repairing all types of hardware, plumbing and electrical equipment and cosmetic items. 
• Test, troubleshoot and perform basic repairs on all types of equipment.
• Clean, lubricate, protect, and otherwise maintain all tools and equipment in the hotel.
• Operate as an independent mechanic by analyzing problems, identifying courses of action, and implementing solutions with available resources and to a high degree of quality.
• Be available for any emergencies, act in an engineering capacity to protect guests and associates, and preserve the building and its systems during the emergency.
• Read and understand blueprints, schematic drawings, and technical parts breakdowns.
• Carry out specific oral and written instructions.
• Maintain maintenance inventory and requisition parts and supplies as needed. 
• Maintain the hotel facility and related equipment in a safe and efficient manner.
• Identify, locate, and operate all shut-off valves for equipment and all utility shut-offs for buildings.
• Communicate each day’s activities and problems that occur to the other shifts using approved communication programs and standards.
• Use the Lockout/Tagout system before performing any maintenance work.
• Follow all company and safety and security policies and procedures; report any maintenance problems, safety hazards, accidents, or injuries
• To abide by all rules, regulations, policies, LQE, MOQA and Safe, Sound & Sustainable by Mandarin Oriental standards.
• To be responsible for retrieving and completing work orders as per policies and procedures in HotSoS.
• To be responsible for completing all work order from HotSoS prior to ending the shift.
• Complete safety training and certifications.
• Properly store flammable materials.
• Attend meetings and trainings as requested
• Perform other duties as assigned by the engineering supervisor or Assistant Director of Engineering.

Sustainable Responsibilities:

• This role involves implementing eco-friendly practices, educating guests/colleagues on sustainable initiatives, and continuously seeking ways to minimize the hotel's environmental footprint.
• Knowledge of waste sorting and recycling procedures. Energy Conservation: Water Conservation.
• Supporting sustainability initiatives.

Requirements:

• Hospitality background (4-5 star hotel)
• Good communication skills.
• Transferable Iqama.