Duty Engineer 

Mandarin Oriental Canouan is looking for a Duty Engineer to join our Engineering Team.  

Are you a master of craft? Do you thrive in a team that succeeds together, demonstrating integrity and respect while acting responsibly? Do you embrace a growth mindset? We invite you to become a fan of the exceptional.  

Mandarin Oriental is the award-winning owner and operator of some of the most luxurious hotels, resorts and residences located in prime destinations around the world, with a strong development pipeline. Increasingly recognised for creating some of the world’s most sought-after properties, the Group provides legendary service inspired by Asian heritage whilst representing the very cutting-edge of luxury experiences. 

Mandarin Oriental Canouan is a remote island hideaway located on Canouan Island in St. Vincent and the Grenadines, that is fast becoming one of the of the most sought-after luxury destinations in the world.  Oriental, Canouan redefines the idyllic tropical island getaway. 

About the job 

Based at the Mandarin Oriental Canouan / within the Engineering Department in Canouan, the Duty Engineer is responsible for the safe and efficient operation, maintenance, and repair of the hotel’s mechanical, electrical, plumbing, and building systems. The role also ensures guest areas, colleague areas, and facility infrastructure are maintained to property standards, supports preventive maintenance schedules, responds to daily operational issues, and provides technical support to both guests and colleagues.  The Duty Engineer reports to the Assistant Director of Engineering/ Director of Engineering. 

As Duty Engineer, you will be responsible for the following duties:  

Operational & Maintenance Tasks 

• Perform routine inspections, preventive maintenance, and repairs on HVAC, electrical systems, plumbing, refrigeration, fire safety equipment, kitchen and laundry machinery. 

• Respond promptly to daily maintenance requests and work orders from all departments. 

• Monitor property equipment logs (chillers, pumps, boilers, generators, etc.) and report abnormalities. 

• Ensure all engineering work meets safety, compliance, and brand quality standards 

Guest & Colleague Support 

• Respond to guest room maintenance calls quickly and professionally, ensuring minimal disruption. 

• Support operational teams with technical assistance when required. 

• Maintain strong communication with Front Office and Housekeeping regarding room status updates. 

Safety & Compliance 

• Ensure all work adheres to safety regulations, building codes, and environmental standards. 

• Participate in emergency response activities (power outages, system failures, fire alarms). 

• Assist with maintaining records of repairs, maintenance schedules, parts inventory, equipment manuals. 

Teamwork & Reporting 

• Communicate effectively with the Chief Engineer on ongoing issues and major repair needs. 

• Support vendor/contractor activities when on property. 

• Provide shift handover notes to ensure continuity between engineering teams. 

As Duty Engineer we expect from you: 

• Technical certification in Electrical, Mechanical, or Industrial Maintenance preferred. 

• Minimum 3 years' experience in facilities, building maintenance, or engineering roles (hospitality experience an advantage). 

• Knowledge of safety procedures, lock-out/tag-out systems, and preventive maintenance programs. 

Our commitment to you  

• Learning & Development. Your success is our success. We craft unique learning and development programmes for various stages in your career so that you grow, continuously.  

• MOstay. When you work as hard as our colleagues do, it’s important to take time off. As a member of the #MOfamily, you can stay with us wherever you go in the world. The MOstay programme offers complimentary nights and additionally attractive rates on rooms for you and your loved ones. 

• Heath & Colleague Wellness. Finding the right work-life balance is important. Your wellbeing matters to us. A variety of health benefits and wellness programmes are offered to all our colleagues, globally. 

• Retirement Plans. When you show commitment to us, we reciprocate. We offer different retirement plans depending on the length of your service and your role. 

Local Benefits: 

• A competitive salary  

• Monthly Allowances (Food, Bus and Travel)