An ideal candidate must have previous experience as a Doorman or Bellman in a luxury hotel in Dubai.

Responsibilities:

• Initiate contact with guests entering and departing the hotel, while opening and closing the main hotel door.
• Assist guests with luggage and load luggage onto carts for bellman delivery including providing baggage checks for guests.
• Assist guests with car doors.
• Responsible for flow of street traffic outside the hotel.
• Maintain the cleanliness of the entrance.
• Obtain department keys and radio / phone; ensure security of such.
• Maintain complete knowledge and comply with all hotel a departmental policies and procedures.
• Remain in assigned postposition, maintaining correct stance.
• Collect and record guest preferences.
• Ensure Bell carts, Carpets and all other supplies and equipment are at all times aligned correctly at the Front Door.
• Assist guests in locating and retrieving lost luggage.
• Assist guests in getting taxis.
• Ensure customer satisfaction from arrival to departure in accordance to the MOHG Legendary Quality Experiences (LQEs), the MOHG Pillars and the respective service standards of MOQA.
• Follow all the FLHSS&E requirements and procedures