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DIRECTOR OF SAFETY, HEALTH & SECURITY

  • 540875
  • Rooms
  • Full time
  • Mandarin Oriental, Kuala Lumpur

Job Duties and Responsibilities of Director of Safety, Health & Security

  • Responsible to the Management in respect of all safety, security, health and environmental measures of the Hotel
  • Reduce losses, lower risk of crimes by preventing and protecting hotel’s asset and guest’s belonging against any losses or damages.
  • Ensure effective implementation of the IMS policy and procedures.
  • Ensure continuous training and awareness of the IMS system.
  • Ensure OTPs are monitored and acted upon
  • Identify areas of improvement through CPAR or suggestions
  • Ensure operational compliance to legal regulations and other requirements.
  • Identification of new activities that are in relation to EASI and HIRADC.
  • To ensure that all security colleagues are working efficiently, personal grooming, hygiene, uniform, etc. are in accordance with the company’s guidelines.
  • Arrange training for all security colleagues and induction for new colleagues in connection with fire prevention, safety and security procedures, etc.
  • Attend meetings with the Management.
  • Act as Fire, safety, health, and environment Officer of the hotel.
  • Ensure that the safety and belongings of hotel guests are always secured and safe.
  • Coordinate and arrange all operational details pertaining to security and safety in connection with VIP visits.
  • Handle all internal and external correspondence.
  • Be responsible for and accountable for the departmental operation budget.
  • Find ways to improve the efficiency of security and safety operation that will benefit our colleagues and guests.
  • Find methods of reducing costs without affecting the level of service or product received by the guests.
  • Propose and initiate when approved new safety services and practices for our guests and colleagues.
  • Perform any other reasonable duties as required by the Management from time to time.
  • Oversee the contract for external security and monitor their performance.
  • To conduct all security and safety investigation in a confidential manner and report the findings to the relevant departments.
  • To keep the Hotel Manager/General Manager posted all security and safety matters.   
  • Liaise and maintain good working relationship with local authorities (Police DBKL, Fire and Rescue Dept. and DOSH).
  • To ensure MOKUL meets and comply with FLHSSE and IMS standards.
  • Commitment to the FLHSSE & IMS standards.

Job Requirement

  •  Post university graduate or minimum SPM qualification, preferably with credits in English and Bahasa Malaysia
  • Security Management Certificate holder is an added advantage
  • 5 years working experience in hospitality or tourism related industry
  • 3 years relevant job experience in the capacity of supervisory and/or managerial level
  • Certified First Aider
  • Sound and experienced knowledge of the local laws, regulations and culture
  • Good connection with the local police and related authorities
  • Honest, self-motivated and good interpersonal skills
  • An eager, enthusiastic and positive approach to work is essential
  • Hard working with initiative, confident, responsible and committed to the job
  • Ability to conduct training and seminars
  • Ability to lead, train and motivate a team
  • Ability to work independently and under pressure
  • Awareness and sensitivity to the needs and wishes of guests with willingness and ready to attend to the guests’ needs and wishes all times
  • Zero complaints internally as well as externally from the hotel and local guests in related to safety and security

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