Job Duties and Responsibilities of Director of Safety, Health & Security
Responsible to the Management in respect of all safety, security, health and environmental measures of the Hotel
Reduce losses, lower risk of crimes by preventing and protecting hotel’s asset and guest’s belonging against any losses or damages.
Ensure effective implementation of the IMS policy and procedures.
Ensure continuous training and awareness of the IMS system.
Ensure OTPs are monitored and acted upon
Identify areas of improvement through CPAR or suggestions
Ensure operational compliance to legal regulations and other requirements.
Identification of new activities that are in relation to EASI and HIRADC.
To ensure that all security colleagues are working efficiently, personal grooming, hygiene, uniform, etc. are in accordance with the company’s guidelines.
Arrange training for all security colleagues and induction for new colleagues in connection with fire prevention, safety and security procedures, etc.
Attend meetings with the Management.
Act as Fire, safety, health, and environment Officer of the hotel.
Ensure that the safety and belongings of hotel guests are always secured and safe.
Coordinate and arrange all operational details pertaining to security and safety in connection with VIP visits.
Handle all internal and external correspondence.
Be responsible for and accountable for the departmental operation budget.
Find ways to improve the efficiency of security and safety operation that will benefit our colleagues and guests.
Find methods of reducing costs without affecting the level of service or product received by the guests.
Propose and initiate when approved new safety services and practices for our guests and colleagues.
Perform any other reasonable duties as required by the Management from time to time.
Oversee the contract for external security and monitor their performance.
To conduct all security and safety investigation in a confidential manner and report the findings to the relevant departments.
To keep the Hotel Manager/General Manager posted all security and safety matters.
Liaise and maintain good working relationship with local authorities (Police DBKL, Fire and Rescue Dept. and DOSH).
To ensure MOKUL meets and comply with FLHSSE and IMS standards.
Commitment to the FLHSSE & IMS standards.
Job Requirement
Post university graduate or minimum SPM qualification, preferably with credits in English and Bahasa Malaysia
Security Management Certificate holder is an added advantage
5 years working experience in hospitality or tourism related industry
3 years relevant job experience in the capacity of supervisory and/or managerial level
Certified First Aider
Sound and experienced knowledge of the local laws, regulations and culture
Good connection with the local police and related authorities
Honest, self-motivated and good interpersonal skills
An eager, enthusiastic and positive approach to work is essential
Hard working with initiative, confident, responsible and committed to the job
Ability to conduct training and seminars
Ability to lead, train and motivate a team
Ability to work independently and under pressure
Awareness and sensitivity to the needs and wishes of guests with willingness and ready to attend to the guests’ needs and wishes all times
Zero complaints internally as well as externally from the hotel and local guests in related to safety and security
We welcome You to be part of our team who delivers the finest service imaginable.
As part of Mandarin Oriental Hotel Group development, you will have the opportunity to grow and engage through our culture exchange and cross exposure.
We seek for a Duty Manager as part of our pre-opening team. The role requires a blend of strong leadership, problem solving skills and commitment to exceptional guest experiences.
マンダリン オリエンタル 東京は、Director of Salesを募集します。
We are looking for Director of Sales. Under the general guidance and supervision of Director of Commerce and Marketing, and within the limits of established corporate office and hotel policies and procedur...
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