Director of Revenue

Mandarin Oriental Jakarta is looking for a Director of Revenue to join our Revenue team.

Are you a master of craft? Do you thrive in a team that succeeds together, demonstrating integrity and respect while acting responsibly? Do you embrace a growth mindset? We invite you to become a fan of the exceptional. 

Mandarin Oriental is the award-winning owner and operator of some of the most luxurious hotels, resorts and residences located in prime destinations around the world, with a strong development pipeline. Increasingly recognised for creating some of the world’s most sought-after properties, the Group provides legendary service inspired by Asian heritage whilst representing the very cutting-edge of luxury experiences.

After completion of an extensive renovation, Mandarin Oriental, Jakarta, will emerge fully rejuvenated to reclaim its status as the city’s premier address for both business and leisure. Mandarin Oriental, Jakarta will be positioned as Jakarta’s most luxurious and contemporary hotel, offering exemplary personalized service in well-appointed surroundings. Mandarin Oriental, Jakarta is operated and owned by the Mandarin Oriental Hotel Group.

About the job

Based Mandarin Oriental Jakarta, the Director of Revenue is responsible for  for maximizing revenue and profit associated primarily with rooms, but also function space or total hotel revenue, e.g. Spa, as required. Position is accountable for all transient, group and catering revenue maximization strategies, pricing, channel distribution, and positioning. Work closely with the Director of Commercial Strategy to ensure the hotel’s strategic business direction by balancing financial objectives, managing the channels and guiding the revenue strategies of the hotel. The Director of Revenue reports to the Director of Commercial Strategy.

As Director of Revenue​, you will be responsible for the following duties:

• Prepares the hotel’s annual Budget and develops, implements and adapts the Annual Marketing Plan as market conditions fluctuate
• Develops the revenue strategy for the hotel in alignment with MOHG’s brand philosophies
• Provides strategic direction as it relates to pricing, inventory, channel management and distribution of all market segments in accordance to MOHG’s brand guidelines
• Leads efforts to coordinate these strategies between Corporate Revenue Management and on-property Leadership and ensures they are implemented and modified as market conditions fluctuate
• Identifies future revenue opportunities and effectively communicates strategies to the sales organization and marketing colleagues
• Works with Marketing Communications to develop the strategic proposition of Marketing offers, online and offline, as well as market/country and demand specific focus areas
• With the Director of Commercial Strategy, evaluates effectivweeklyeness of property participation in channels and determines proper spend deployment in these segments and channels
• Proactively analyzes and communicates business trends and booking pace in comparison to the market, Last Year, Forecast and Budget
• Analyzes competitive sets, price positioning, seasonality, mix and displacement on a weekly basis
• Leads the Reservations Team and ensures seamless alignment between reservations operations, revenue management strategies, and commercial objectives to maximize revenue opportunities, booking conversion, and guest satisfaction.

As Director of Revenue​, we expect from you:

• Minimum 5-10 years working experience Director of Revenue Management experience with MOHG or another hotel company
• Degree or Diploma in Business Administration or Hotel Management
• Previous experience is essential in similar department or capacity
• Excellent organizational and interpersonal skills
• Ensures hotel’s third-party contract negotiations conform to MOHG’s Revenue & Distribution Management guidelines
• Ensures hotel’s commercial strategies conform to MOHG brand philosophies and goals
• Strong creativity and leadership skills 

Our commitment to you

• Learning & Development. Your success is our success. We craft unique learning and development programmes for various stages in your career so that you grow, continuously.
• MOstay. When you work as hard as our colleagues do, it’s important to take time off. As a member of the #MOfamily, you can stay with us wherever you go in the world. The MOstay programme offers complimentary nights and additionally attractive rates on rooms for you and your loved ones.
• Heath & Colleague Wellness. Finding the right work-life balance is important. Your wellbeing matters to us. A variety of health benefits and wellness programmes are offered to all our colleagues, globally.
• Retirement Plans. When you show commitment to us, we reciprocate. We offer different retirement plans depending on the length of your service and your role.
• Health Insurance. Supporting your health is part of supporting your success. Comprehensive health coverage is provided to support your wellbeing and your family.
• Duty Meals. Good food fuels great work. Enjoy daily meals prepared fresh by our MO Makan - Colleague Restaurant Kitchen.

We’re Fans. Are you?