As the Director of IT, you will be responsible for the strategic direction and operation of the IT Department. You will have the overall responsibility for the organisation’s networks, systems, hardware, software, and cloud computing operations following local and MOHG guidelines. Develop a continuous process of education for the operational users in system usage to achieve business goals. Monitor and manage all service level agreements to ensure consistent and timely service delivery of all vendors. Execute assigned tasks independently and ensure colleagues in the IT Department are coached and guided.
The mail focus of your job will be:
Develop and implement the hotel’s IT strategy in alignment with business objectives.
Oversee the daily operations of the IT department, ensuring high performance, security, and availability of all systems.
Manage hardware, software, networks, and telecommunications systems to support business needs.
Lead initiatives to enhance guest experiences through innovative technological solutions.
Ensure compliance with corporate IT policies, local regulations, and industry standards.
Plan and execute IT budgets, monitor expenses, and negotiate with vendors for cost-effective solutions.
Collaborate with department heads to identify and address technology needs across operations.
Manage and mentor the IT team, fostering professional growth and skill development.
Monitor and respond to cybersecurity risks, ensuring data integrity and system security.
What we expect from you:
Bachelor’s degree in Information Technology, Computer Science or related field (Master’s degree preferred).
Proven experience (5+ years) in IT leadership roles, preferably in the hospitality industry.
Strong knowledge of IT infrastructure, network systems, property management systems and cybersecurity protocols.
Excellent problem-solving and project management skills.
Ability to lead and motivate a diverse team in a fast-paced environment.
Strong communication skills in English; Czech language is a plus.
Previous experience in a similar position (ideally in a luxury hotel)
Strong organizational and communication skills
Detail orientation and high quality
How we will reward you:
We believe that happy and motivated employees are the cornerstone of any successful company. Our benefits package encourages our coworkers' overall professional and personal growth in addition to recognizing their hard work. Here are a few that will definitely bring you joy:
MyDays - five extra days off per year (after completing your first year with us)
Free lunch and dinner in the hotel canteen
Candidate referral bonus 25,000 CZK
MoComp - free stay for 3 - 5 nights at any hotel in the Mandarin Oriental network
Transport allowance (50% of the price of the annual Prague Ticket)
MultiSport card allowance
Learning and development - the opportunity to use our training activities and development plan to build your career at Mandarin Oriental
International transfer opportunities within the Mandarin Oriental Group
Pleasant working environment in the heart of Prague in Mala Strana and many more...
ELIGIBILITY TO WORK IN CZECH REPUBLIC
Please note, all candidates applying for this role must have obtained the work permit in Czech Republic or European Union. Documented evidence of eligibility will be required from candidates as part of the recruitment process.
