A proven track record of success in a similar leadership role to ensure profitability, efficiency and creativity in each Food and Beverage venue including banqueting.
Capability to build customer loyalty and guest satisfaction in accordance with our standards and Legendary Quality Experiences (LQE).
To manage budget of the entire Food & Beverage Division, monitor and control the expenses achieving financial targets and to accurately forecast financial performance.
Strong interpersonal and problem-solving abilities.
Innovative and creative, familiar with F&B trends in Mainland China, partnering with Sales & Marketing to increase exposure and coverage of the Food & Beverage venues in various local media and digital platforms.
Highly responsible and reliable. Works well under pressure in a fast paced environment.
To encourage proactive, efficient, and effective inter-departmental communication and working practices to promote a climate of teamwork, enthusiasm and productivity.
Ability to focus attention on guest needs, remaining calm and courteous at all times.
To be part of the Executive Committee, providing advice and support in decisions and projects relating to the Hotel in general
Excellent communication skills in English and Mandarin are a must, speaking Cantonese would be an advantage.
University/College degree in a related discipline.
Three to five years’ experience in international luxury hotel operations preferably in Mainland China.
To contribute to and to support Emirates Palace Mandarin Oriental, Abu Dhabi’s vision of becoming the undisputed leader in the hospitality industry, making our food & beverage offer a key differentiating factor for the Mandarin Oriental Hotel Group.
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