Mandarin Oriental Muscat 

Situated in a prime beachfront location, Mandarin Oriental, Muscat is a chic urban resort that offers 150 stylishly appointed guestrooms and suites, five restaurants and bars, a lush Spa at Mandarin Oriental, and an outdoor swimming pool. The hotel features a one-of-a-kind ballroom boasting spectacular views of the Arabian Sea as well as a variety of banquet and meeting spaces to accommodate social and business events. 

For those seeking a luxury living experience in one of Muscat’s most desirable districts, an exclusive collection of 155 Residences at Mandarin Oriental combines the Group’s legendary service, world-class amenities and sweeping sea or mountain views. We are looking for new fans who are interested and would enjoy being a part of the Mandarin Oriental Muscat team.

Responsibilities 

1. General:  

• It is part of your role to understand and comply with all corporate and hotel policies and standard operating procedures. 

• MOHG Code of Conduct requires that all business activities and business decisions comply with the general law, with all rules, regulations, and other requirements. 

• It is part of your role and your responsibility to fully support all learning and development activities. 

• You shall take all reasonable steps to safeguard stored information, and not divulge or otherwise transfer any personal data concerning the guests, customers or colleagues, or any confidential information concerning the hotel unless with the appropriate authority. 

• Use of the hotel’s network, computers or internet access which is in the hotel’s view unreasonable or inappropriate, for example gambling, chatroom, or pornographic material, is a serious breach of hotel policy and grounds for summary dismissal. 

• Support and adhere to all policies & procedures relating to Safe, Sound and Sustainable at Mandarin Oriental. 

• Ensure compliance with the MOHG Social Media Policy, i.e. to be fully responsible for the content you publish on any social media platform, including your personal site. 

• Mandarin Oriental, Muscat has zero tolerance on all forms of harassment or discrimination, i.e. it is strictly forbidden to discriminate on the basis of gender, disability, including physical or medical condition, race, colour, religion, national origin, ancestry, citizenship, age, sexual orientation, marital status, or for any other reason. 

• To carry out any additional duties requested by management, related to hotel operational activities. 

1. Departmental: 

• Assist the Chef de Partie in his daily duties and oversee his responsibilities during absence. 

• Washes and peels ingredients for them to be used in the production of dishes. 

• Ensure that all mise en place is prepared to the highest quality as per standards set by the superiors. 

• Ensure that all plating guides are followed according to set dish description, cooking method and presentation image.  

• Ensure the set up and replenishment of buffets. 

• Ensure the pickup of requisition is in time and organized properly in its corresponding storage area. 

• Check the inventory of the daily ingredients before each shift to assure correct amounts are stocked up to avoid running out of stock during service periods. 

• Store ingredients in dedicated containers, making sure that they are best preserved and labelled according to standard.  

• Ensure that working surfaces, tools, utensils and working area are cleaned and sanitized before and after usage as per food safety standards.  

• Always adhere to strict personal hygiene standards. 

• Effectively support, control cleanliness and maintenance of the kitchens and stewarding area always and support daily checks done by supervisors.  

• Ensure to follow through the food safety safe and sound standard set by Mandarin Oriental Hotel and in accordance’s to Muscat Municipality rules and regulation.  

• Ensure customer satisfaction in accordance to the MOHG Legendary Quality Experiences (LQEs), the MOHG Pillars and the respective service standards of MOQA. 

• Work as part of the team and assist other colleagues if required. 

• Support other outlets and banquet if requested by superiors.  

• Attend and participate in all required meetings and trainings as scheduled. 

• Perform any other reasonable duties as required by the superiors.