Support company’s philosophy and company culture through the use of Pillars of Legendary Quality Experiences on a daily basis to ensure Guest Satisfaction and the achievement of our Mission Statement.
Provides administrative support to the Executive Housekeeper and flexibility to assist all Housekeeping departments as needed to ensure a smooth running of the Housekeeping Department.
Answers telephones, sends faxes and composes all types of business correspondence.
Maintains the office correspondence in a proper and sequential order at all times.
Prepares presentations and other documentations required for the Housekeeping Department.
Orders and controls office supplies when necessary.
Coordinates with all colleagues to ensure an efficient flow of communication to and from the administration office.
To ensure that the Fire Life Health Safety and Security company standards and HACCP Standards are maintained and carried out. They must be monitored regularly to assist in scoring 100% on the MOHG health and safety audit.
To ensure that Mandarin Oriental, Macau’s grooming and appearance standards are implemented and maintained to reflect an image of professionalism and care.
Duties and Responsibilities
Guest Room Cleanliness and Tidiness during AM Shift:
Ensure occupied and vacant guestrooms are cleaned and maintained to the exact standard as demonstrated by Housekeeping supervisory staff during initial training.
R...
Duties and Responsibilities
Maintenance and Support
Handle installation and technical support for all computers, printers, telecommunications and other IT peripherals.
Handle hotel guest technology related inquiry and assistance.
Communicate with...
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