Mandarin Oriental, Lago di Como aims to become one of the most exclusive resorts in Europe, representing the true elegant Italian but understated luxury experience for a worldwide Clientele.
Further product enhancements, the stunning location, young and talented Colleagues inspired by enthusiastic leaders, MOHG culture, level of standards, sensible approach to sustainability, and innovation will enable us to attract always more high-end expert travelers, becoming leaders in the market also for exclusive private events, consequently increasing steadily ADR and profitability.
Duties and responsibilities:
Proactively welcome and greet all guests and visitors to the F&B outlet
Take and/or deliver guests’ food orders
Clear and set-up tables, chairs, linens, glass and silver for service
Anticipate the guests’ needs in order to provide an exceptional and unique guest experience in line with the Legendary Quality Experience, Pillars and MOQA standards
Maintain high team focus by showing co-operation and support to all the colleagues
Attend daily meetings
Perform any other reasonable duties as required by management
Adhere to Safe & Sound procedures regarding Health & Safety and HACCP standards
Requirements:
Mandatory:
Minimum 2-years experience within a luxury resort/hotel’s outlet
Written and oral proficiency in English and Italian
Able to multitask and manage time
Excellent guest service attitude
Passionate about food and beverages
Charming and outgoing personality with excellent manners and communication skills
Teamwork skills and attitude
Willing to attend training sessions as provided by management to develop skills
Able to stand for extended periods of time
Good IT skills
Flexible schedules and working hours plus the willingness to work on weekends and holidays required.
Desiderable:
HACCP Certificate
A Tourism or Hospitality degree
The knowledge of a third language is a plus
International work experiences
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