Mandarin Oriental Hotel Group

Are you a master of craft? Do you thrive in a team that succeeds together, demonstrating integrity and respect while acting responsibly? Do you embrace a growth mindset? We invite you to become a fan of the exceptional.

Mandarin Oriental Hotel Group is the award-winning owner and operator of some of the most luxurious hotels, resorts and residences located in prime destinations around the world, with a strong development pipeline. Increasingly recognised for creating some of the world’s most sought-after properties, the Group provides legendary service inspired by Asian heritage whilst representing the very cutting-edge of luxury experiences.

Mandarin Oriental, Bodrum

A stunning resort overlooking the Aegean Sea, Mandarin Oriental, Bodrum is where dreams come true. A luxury 5-star hotel retreat with two private beaches and excellent leisure facilities, we invite you to lie back, relax and savour the moment. With an idyllic location in Paradise Bay, we offer a seductive blend of style, serenity and 5-star comfort. With a range of gourmet restaurants, relaxing spa and choice of rooms, suites and villas, our unique resort is world-class.

Duties and Responsibilities

To assist in coordinating colleague housing cleaning schedule to ensure it is always in a clean and tidy condition arranging additional cleaning according to operational needs

To coordinate the arrival and departure of colleagues obtaining information via Human Resources and communicating to the Security Gate colleagues

To be aware of room allocations according to their level and position

To coordinate the readiness of all colleague rooms prior to their arrival giving them a feeling of being expected

To welcome colleagues and escorted to their rooms and appropriate keys given

To ensure all colleagues are given Colleague Handbook on arrival and acknowledgment page is collected from them and this filed

To present all colleagues with inventory list and gather necessary signatures

To present colleagues with arrival amenities to make them feel welcomed

To complete daily walk around with Colleague Housing Manager and report any faults and repairs needs to the hotel Engineering Department

To ensure safe keeping of guest keys and issuing procedures according to Safe, Sound & Sustainable guidelines

To coordinate cleaning schedule of colleague housing pool

To coordinate room changes when these occur in agreement with Colleague Housing Manager

To coordinate access to colleague housing in conjunction with security gate and report any intruders to them

Liaise with hotel Security department for any security related matters/incidents