Scope of Position

The Restaurant Supervisor is responsible for, but not limited to, the overall management of the restaurant. To provide back up for the Manager and offer support in ensuring that the highest standards of service are offered to our guests.

Requirements

Have a minimum of 2 years experience in a luxury establishment
Have a keen interest in food and the culinary ambitions of the establishment.
Willing to work a flexible schedule and holidays.
Work in a safe, prudent and organized manner
Have an in-depth knowledge of food and preparation
Have a good knowledge of wine and beverages
Be able to relate to all levels of guests and management
Have the ability to handle multiple tasks at one time
Have excellent communication and organization skills
Be able to consistently delight and satisfy our guest
Have the ability to handle guest requests in a detailed manner
Reading, writing and oral proficiency in the English and local language
Professional appearance and demeanor at all times
Have mathematical skills, computer software aptitude (as required) and some hotel operation knowledge
Be aware and adhere to key MOHG competencies:

• Delighting our Clients
  
• Working together as Colleagues
  
• Promoting a Climate of Enthusiasm
  
• Being the Best
  
• Delivering Shareholder Value
  
• Playing by the rules
  
• Acting with responsibility

职责范围

餐厅主管负责但不局限于大堂酒吧的整体运营。支持团队并确保提供最高的服务标准给客人。

职位要求

• 在相关餐饮方面至少有2年工作经历
• 对食品和烹饪有着浓厚的兴趣
• 愿意在弹性时间和假期期间工作
• 必须在安全，谨慎，有组织的方式下工作
• 对食物和准备方面有深厚的知识
• 对酒水饮料有深刻了解
• 有能力使所有层次的客人和管理层相处融洽
• 有能力在同一时间处理多种任务
• 有良好的沟通和组织能力技巧
• 能够让我们的客人感到一贯的喜悦满意
• 有能力细心的处理客人的要求
• 当地语言和英语阅读，书写，口语流利
• 在任何时候保持职业精神和风度
• 具备数学技巧，电脑软件能力（按照要求）和一些酒店的运行知识
• 知晓并坚持上海浦东文华能力的关键点：
  • 使客人感到满意
  • 如同员工一样一起工作
  • 促进气候的热情
  • 做到最好
  • 传递股东价值
  • 在规则下做事
  • 做到有责任心