Overlook all operational and administrative aspects of the restaurants’ beverage stations as appropriate and be able to prioritize the required level of engagement in all areas depending on business volumes and other related parameters.
Take full responsibility for the food quality & presentation of the restaurant’s dishes and on demand to assist other areas of the culinary operation.
Supervise his kitchen section and cooperate with the other sections within the kitchen.
Responsible to comply at all times with the standard quality requirements, stock management and techniques.
Monitor and control the food quality, setup/ presentation and timely delivery of the dishes.
Ensure plating guides are up to date and distributed appropriately.
Ensure that all plating guides are followed according to set dish description, cooking method, presentation image; dishes are prepared in the most authentic way as standards set and agreed by the Chef de Cuisine.
The Chef de Partie has to ensure that agreed quality, hygiene and other standards are kept or surpassed at all times by himself and his subordinates.
Encourage proactive, efficient and effective inter-departmental communication within and beyond the Food and Beverage division in order to promote a climate of teamwork and enthusiasm.
Responsible for the ordering and requesting of the ingredients on a daily basis.
Oversee and follow through the food safety standards set by Mandarin Oriental Al Faisaliah Hotel, Safe & Sound and through the Saudi Arabia’s Health Municipality rules and regulation.
Ensure that Mandarin Oriental Al Faisaliah Hotel’s grooming and appearance standards are implemented and maintained at all times to reflect an image of professionalism and care.
Monitor and follow through on any requirements of VIP guests who are dining in the rooms as well as for special dietary requirements.
Ensure customer satisfaction in accordance with the MOHG Legendary Quality Experiences (LQEs), the MOHG Pillars and the respective service standards of MOQA.
Communicate Rules & Regulations to all colleagues by using the Colleague Handbook and any other appropriate documents.
Facilitation and attending of daily shift briefings and attending monthly communication meetings within culinary outlet.
Effectively control cleanliness and maintenance of the kitchens and stewarding area at all times and support daily checks done by their supervisors.
Assist Chef de Cuisine to conduct regular hands-on dish training to ensure food knowledge and cooking methods are always up to date.
Share the specific knowledge and recipes of dishes with all related colleagues.
Give constructive feedback to the Chef de Cuisine/Jr. Chef de Cuisine during annual appraisals for Demi Chef de Partie and Cook I & II.
Assist Chef de Cuisine to ensure the food safety related administration are compliance with the standard and being followed accordingly.
Ensure support is given to the Commissary and Butcher for the daily market list and inventory control.
Follow all procedures, policies and practices with regard to the Jardine audit related requirements for the culinary department.
Assist the Chef de Cuisine in other administrative matters for the outlet.
Attend and participate in all required meetings as scheduled.
Perform any other reasonable duties as required by the Chef de Cuisine.
Requirements
Must have a minimum of 3 years’ experience in a similar position, preferably in a luxury environment. Middle East experience is an advantage.
International work experience in at least 2 of the following regions: Asia, Europe, North America and preferably Middle East.
Hotel pre-opening or renovation experience is preferred.
Reading, writing, and verbal proficiency in the English language, Arabic is a plus.
Solid knowledge of using various cooking methods, ingredients, equipment and processes.
Ability to understand guest needs and expectations; deliver superior customer service with minimal input from others.
Proven ability to successfully support, motivate and lead large and diverse team.
Ability to use documented performance management systems and handle disciplinary processes with the guidance of the chef de cuisine.
Must be willing to work a flexible schedule to accomplish all major responsibilities and tasks.
Able to empower colleagues and communicate clearly with peers, subordinates and superiors.
Perform the job with attention to details and the ability to organize and handle multiple tasks.
Strong knowledge of HACCP.
Competent computer skills, including Office 365 or equivalent
Must be able to consistently delight and satisfy our guests.
Must have excellent attention to details, and extensive service knowledge.
Able to support the Chef De Cuisine to constantly update all training materials and keep good track of all training activities.
