Mandarin Oriental, Hong Kong is looking for a Catering Sales Manager to join our Banquet Catering Sales team.

Are you a master of craft? Do you thrive in a team that succeeds together, demonstrating integrity and respect while acting responsibly? Do you embrace a growth mindset? We invite you to become a fan of the exceptional.

Mandarin Oriental Hotel Group is the award-winning owner and operator of some of the most luxurious hotels, resorts and residences located in prime destinations around the world, with a strong development pipeline. Increasingly recognised for creating some of the world’s most sought-after properties, the Group provides legendary service inspired by Asian heritage whilst representing the very cutting-edge of luxury experiences.

The iconic Mandarin Oriental, Hong Kong is the epitome of contemporary luxury combined with Oriental heritage. Having delighted guests with award-winning services and impressive facilities for 60 years, it is a much-loved address for those seeking an exclusive sanctuary in the heart of the city. The hotel’s spacious rooms and suites offer magnificent views of the renowned Victoria Harbour and the city’s skyline. A collection of nine outstanding restaurants and bars, including two that hold Michelin Star status, a luxurious club lounge, a Shanghainese-inspired holistic spa, an indoor pool and a state-of-the-art fitness centre, make Mandarin Oriental, Hong Kong the quintessential “home away from home” for discerning leisure and business travellers alike.

About the job

Based at the Mandarin Oriental, Hong Kong within Banquet Catering Sales Department in Hong Kong, the Catering Sales Manager is responsible for researching and identifying potential catering business sources, i.e. corporate, associations, societies, embassies, charities, etc. Support Catering and MICE & Corporate sales whenever the opportunity arises.  The Catering Sales Manager reports to the Director of Sales- Catering and Conference Services.

As Catering Sales Manager, you will be responsible for the following duties:

• Handling pure catering event logistic follow through from enquires, contract signing and the end of the event
• Responsible for all group and MICE booking logistics
• Handling MICE Group independently
• Maintain market share of Corporate business and close relationship with potential clients
• Proactive sales activities to formulate sales strategies to achieve the set goal / budget
• To keep a close watch of all costing, expenses and monitors departmental profitability
• Work with concern departments to co-ordinating guest requirement
• Work with room sales for the support on the group catering leads as pertained
• Greeting organiser and introduce function host to her/him and ensure the set up meet the requirement from organiser
• Establish contact with local and overseas corporations and solicits business opportunities
• Monitor direct reports performance
• Responsible for revenue production from allocated accounts and goal
• Perform any other reasonable duties as required by the division head from time to time.

As Catering Sales Manager, we expect from you:

• 5 years of work experience in Catering/ Event Sales, preferably in luxury hotel
• Degree holder in hotel management or other related disciplines
• Experience in managing outside catering and preferably in luxury segment
• Good administration and organization skills
• Good command of spoken and written English and Chinese (both Cantonese and Mandarin)
• Strong inter-personal and communication skills
• Knowledge of Delphi system is an advantage, and proficiency in computer literacy.

Our commitment to you

• Learning & Development. Your success is our success. We craft unique learning and development programmes for various stages in your career so that you grow, continuously.
• MOstay. When you work as hard as our colleagues do, it’s important to take time off. As a member of the #MOfamily, you can stay with us wherever you go in the world. The MOstay programme offers complimentary nights and additionally attractive rates on rooms for you and your loved ones.
• Health & Colleague Wellness. Finding the right worklife balance is important. Your wellbeing matters to us. A variety of health benefits and wellness programmes are offered to all our colleagues, globally.
• Retirement Plans. When you show commitment to us, we reciprocate. We offer different retirement plans depending on the length of your service and your role.

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