Coordinate and supervise all duties for the opening and closing brigade.
Assist the assistant manager in making arrangements according to reservations and special events.
To assist the assistant manager in checking the condition, cleanliness, and proper functioning of all operating equipment and furniture
To assist in the training of waiters/waitresses and junior waiters.
To ensure the correct and complete set-up of the restaurant section assigned to him/her.
Assist the assistant manager in following up on all supplies from the store and linen room.
To welcome guests to his/her station and to assist in seating.
To present menus and beverage lists to the guest with recommendations designed to increase average check.
To take food and beverage orders and ensure speedy service of all food and beverage items.
Ensure that each table is correctly set up as per food and beverage order requirements.
To participate in the service of food and beverage items, especially during rush hours.
To check and follow up on billing and checking procedures as per policies set by Emirates Palace Mandarin Oriental.
To ensure proper cash handling procedures are followed as per policies set by Emirates Palace Mandarin Oriental
To be present in the restaurant during service hours.
Ensure that tables are cleaned and reset immediately after the guests have left, in line with the standards set by Emirates Palace Mandarin Oriental.
To develop and maintain good relations with guests and to handle guest complaints as required by the restaurant manager or his assistant.
Ensure that the restaurant manager and assistant restaurant manager are kept informed of all guest comments and complaints.
Attend communication meetings, briefings, and training sessions as required by the restaurant manager, training manager, and food and beverage manager.
To keep uniform neat and clean and ensure good personal grooming and hygiene in accordance with the standards of Emirates Palace Mandarin Oriental.
Any other duties, which may be assigned to you from time to time as directed by your Supervisor or Manager.
Skills & Qualifications
Senior School qualification or equivalent will be an advantage.
Previous Standalone luxury restaurant experience is required, resort experience is preferred.
Responsible for the smooth day-to-day operation of the outlet and production of quality goods and services under his/ her control through the resources available. Involved in the following functions: planning, costing, delegation, evaluation, orga...
The Captain is responsible for ensuring that their section of the restaurant is operated smoothly and that guests are served food and beverage according to the standards of Emirates Palace Mandarin Oriental, Abu Dhabi.
The Waiter/Waitress is responsible for ensuring that guests are served food and beverage according to the standards of Emirates Palace Mandarin Oriental, Abu Dhabi.
Sign up for Job Alerts
Please indicate your department, category and hotel preferences and we will email you regular job alerts.
We use cookies to personalise content such as job recommendations, and to analyse our traffic. You consent to our cookies if you click “I Accept.” If you click on “I Do Not Accept” then we will only use strictly necessary cookies, and you may have a deteriorated user experience. You can change your settings by clicking on the “My Settings” link on the top right of your device.
