Bell Captain
Mandarin Oriental, Tokyo is looking for a Bell Captain to join our Bell team.
Are you a master of craft? Do you thrive in a team that succeeds together, demonstrating integrity and respect while acting responsibly? Do you embrace a growth mindset? We invite you to become a fan of the exceptional.
Mandarin Oriental is the award-winning owner and operator of some of the most luxurious hotels, resorts and residences located in prime destinations around the world, with a strong development pipeline. Increasingly recognised for creating some of the world’s most sought-after properties, the Group provides legendary service inspired by Asian heritage whilst representing the very cutting-edge of luxury experiences.
Mandarin Oriental, Tokyo renowned for its sophisticated luxury and award-winning service, is located in the prestigious Nihonbashi district. A true culinary destination, it features a selection of worldclass dining experiences set against stunning views of the city skyline and Mt. Fuji.
About the job
Based at the Mandarin Oriental, Tokyo / within the Bell Department in Tokyo, the Bell Captain is responsible for daily operation as a person in charge of Bell Desk. And knowing all about Bell tasks which is able to control and train other Bell colleagues as well in order for overall guest satisfaction including initiating contact with the guests entering the hotel and creating a delightful arrival and departure experience.
The Bell Captain reports to Front Service Manager.
As Bell Captain, you will be responsible for the following duties:
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