Mandarin Oriental, Bangkok is looking for a Bamboo Bar Manager to join our Food and Beverage team.

Are you a master of craft? Do you thrive in a team that succeeds together, demonstrating integrity and respect while acting responsibly? Do you embrace a growth mindset? We invite you to become a fan of the exceptional. 

Mandarin Oriental is the award-winning owner and operator of some of the most luxurious hotels, resorts and residences located in prime destinations around the world, with a strong development pipeline. Increasingly recognized for creating some of the world’s most sought-after properties, the Group provides legendary service inspired by Asian heritage whilst representing the very cutting-edge of luxury experiences.

Mandarin Oriental, Bangkok – For over 150 years, this legendary riverside hotel has welcomed travelers seeking exceptional luxury, style, and service. Recently reopened, the renovated River Wing enhances our iconic Thai-inspired elegance and resort-like serenity.

About the job

Based at the Mandarin Oriental, Bangkok within the Food and Beverage Department, The Bamboo Bar Manager is responsible for managing all aspects of The Bamboo Bar Lobby Lounge and the related areas Lobby Kiosk and Cigar Terrace. This includes but is not limited to the selection, development and performance management of colleagues, optimizing profits and increasing sales and ensuring guest satisfaction in every step of guest’s experience. Manage all operational issues ensuring Mandarin Oriental standards of quality and service are met.

 As Bamboo Bar Manager, you will be responsible for the following duties:

• Deliver consistently exceptional, personalized guest experiences aligned with Mandarin Oriental brand standards.
• Ensure service rituals, storytelling and ambience reflect the Bamboo Bar identity and heritage.
• Curate, maintain and evolve cocktail menus in line with brand positioning and seasonal concepts
• Ensure POS accuracy, cash handling compliance and end of shift controls.
• Coordinate with culinary, sommelier and hotel operations teams for seamless service.
• Ensure strong product knowledge, service etiquette and upselling skills across the team.
• To formulate and continually upgrade a Departmental Operations Manual detailing standards of performance, policies and procedures and service standards pertinent to the efficient operation of the outlet in accordance with Mandarin Oriental Legendary Quality Experiences.
• Achieve revenue, cost and profitability targets aligned with hotel goals.  
• Drive sales through menu innovation, guest engagement and smart upselling strategies.
• Manage risk related to guest safety, alcohol responsibility, and staff well-being.
• Introduce new ideas to elevate the bar’s reputation locally and internationally.

As Bamboo Bar Manager, we expect you to have:

• Proven bar management experience in a premium or luxury hospitality environment.
• Strong leadership and people-management skills, with the ability to train, coach and motivate a diverse team.
• Exceptional knowledge of cocktails, spirits, wines and bar trends, with a passion for craftsmanship and storytelling.
• Operational excellence, including inventory control, cost management, budgeting and supplier relations.
• Ability to perform under pressure in a high-volume, high-profile environment while maintaining attention to detail.
• Excellent communication and interpersonal skills, confident working with guests, colleagues and senior management.

Our commitment to you

• Learning & Development. Your success is our success. We craft unique learning and development programmes for various stages in your career so that you grow, continuously.
• MOstay. When you work as hard as our colleagues do, it’s important to take time off. As a member of the #MOfamily, you can stay with us wherever you go in the world. The MOstay programme offers complimentary nights and additionally attractive rates on rooms for you and your loved ones.
• Heath & Colleague Wellness. Finding the right work-life balance is important. Your wellbeing matters to us. A variety of health benefits and wellness programmes are offered to all our colleagues, globally.
• Retirement Plans. When you show commitment to us, we reciprocate. We offer different retirement plans depending on the length of your service and your role.
• Medical Benefits and Group Insurance.
• Hotel Gym.

We’re Fans. Are you?