Assistant Restaurant Manager - Cantonese Cuisine - Singapore

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Art, Painting, Adult, Female, Person, Woman, Modern Art, Male, Man, Anime

Assistant Restaurant Manager - Cantonese Cuisine

542007

Food & Beverage

Full time

Mandarin Oriental, Singapore

Summary of Responsibilities

Conduct outlet briefings
Ensure that outlet logbooks are up to date
Ensure colleagues' grooming standard are being met and maintained to demonstrate a professional image for our guests
Establish and mantain a monthly training plan according to the standards required
Respond proactively to guest queries and to ensure appropriate action is taken in the absence of the manager
Guide the operations to ensure that guest satisfaction is monitored and where appropriate, rectified
Ensure that the restaurant is staffed according to operational needs at all times
Assist the manager in liaising with other departments to ensure that outlet features are in good and clean condition
Handle all guests’ requests and complaints politely, promptly and professionally

Job Requirements

Able to do shifts and work on weekends, 5 day work week
Service-oriented team player with excellent interpersonal and communication skills
Able to multi-task and work under pressure in a fast pace environment

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