Mandarin Oriental Downtown, Dubai is looking for an Assistant Guest Services Manager to join our Front Office team.
Are you a master of craft? Do you thrive in a team that succeeds together, demonstrating integrity and respect while acting responsibly? Do you embrace a growth mindset? We invite you to become a fan of the exceptional.
Mandarin Oriental is the award-winning owner and operator of some of the most luxurious hotels, resorts and residences located in prime destinations around the world, with a strong development pipeline. Increasingly recognised for creating some of the world’s most sought-after properties, the Group provides legendary service inspired by Asian heritage whilst representing the very cutting-edge of luxury experiences.
Nestled in the city's heart, Mandarin Oriental Downtown, Dubai offers a stunning fusion of modern design with a touch of oriental flair, redefining hospitality standards.
With unparalleled views of Dubai's skyline, the iconic Burj Khalifa, and the sparkling Arabian Sea, this urban retreat offers 224 luxury Residences and 259 Rooms & Suites.
Going beyond traditional hospitality, Mandarin Oriental Downtown, Dubai is not just a hotel but a lifestyle destination, offering relaxation, luxury, and memorable experiences.
About the job
Based at the Mandarin Oriental Downtown, Dubai within the Front Office Department in Dubai, the Assistant Guest Services Manager is responsible for supervising the bell team, door team and valet to provide luxury service to all guests and colleagues. The Assistant Guest Services Manager will oversee the daily operation of all driveways, parking spaces are all well-coordinated, staffed, clean and always providing exceptional standards. Assistant Guest Services Manager reports to Chief Concierge.
As an Assistant Guest Services Manager, you will be responsible for the following duties:
As an Assistant Guest Services Manager, we expect from you:
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