Assistant Director of People & Culture

Mandarin Oriental, Bangkok is looking for a Assistant Director of People & Culture to join our People & Culture Department team.

Are you a master of craft? Do you thrive in a team that succeeds together, demonstrating integrity and respect while acting responsibly? Do you embrace a growth mindset? We invite you to become a fan of the exceptional. 

Mandarin Oriental Hotel Group is the award-winning owner and operator of some of the most luxurious hotels, resorts and residences located in prime destinations around the world, with a strong development pipeline. Increasingly recognised for creating some of the world’s most sought-after properties, the Group provides legendary service inspired by Asian heritage whilst representing the very cutting-edge of luxury experiences.

Mandarin Oriental, Bangkok – For over 148 years, this legendary riverside hotel has welcomed travelers seeking exceptional luxury, style, and service. Recently reopened, the renovated River Wing enhances our iconic Thai-inspired elegance and resort-like serenity.

About the job

Based at Mandarin Oriental, Bangkok within the People & Culture Department, the Assistant Director of People & Culture is responsible for assisting in the short- and long-term planning of the P&C function and is actively involved in executing P&C initiatives. The P&C team prides itself on excellence, service, integrity, and accountability. The Assistant Director of People & Culture reports directly to the Director of People & Culture.

Responsibilities:

• Assist the Director of People & Culture in developing and implementing the People Strategy.
• Execute tasks related to Talent Acquisition, Recruitment, Training, and Salaries and Benefits.
• Plan and oversee the functions of the People & Culture Department.
• Manage all aspects of day-to-day operations within the People & Culture Department.
• Ensure the organization meets all regulatory requirements and maintains accurate records.
• Research, propose, and lead compensation programs.
• Research, design, and implement employee policies and procedures.
• Develop and lead recruitment and employee retention initiatives.
• Prepare budgets and forecast departmental needs.

As Assistant Director of People & Culture, we expect you to have:

• A bachelor’s degree in human resources or a related field.
• At least 3 years of experience in a luxury establishment or luxury retail in a similar role.
• Fluency in English and Thai.
• A solid background in Talent Acquisition and Recruitment.
• Strong business acumen and legal knowledge.
• Proficiency in P&C digital transformation.
• Excellent organizational and interpersonal skills.
• The ability to handle challenging tasks and situations effectively.
• A results-oriented approach, with strong attention to detail, focus on timelines, and organizational skills.
• A positive attitude and motivation to elevate the department to new heights.

Our commitment to you

• Learning & Development. Your success is our success. We craft unique learning and development programmes for various stages in your career so that you grow, continuously.
• MOstay. When you work as hard as our colleagues do, it’s important to take time off. As a member of the #MOfamily, you can stay with us wherever you go in the world. The MOstay programme offers complimentary nights and additionally attractive rates on rooms for you and your loved ones.
• Heath & Colleague Wellness. Finding the right work-life balance is important. Your wellbeing matters to us. A variety of health benefits and wellness programmes are offered to all our colleagues, globally.
• Retirement Plans. When you show commitment to us, we reciprocate. We offer different retirement plans depending on the length of your service and your role.

• Medical Benefits and Group Insurance
• Hotel Gym
• Service Charge Guarantee

We’re Fans. Are you?