Mandarin Oriental Hotel Group

Mandarin Oriental Hotel Group is the award winning owner and operator of some of the most luxurious hotels, resorts and residences located in prime destinations around the world.
Increasingly recognized for creating some of the world’s most sought-after properties, the Group provides 21st century luxury with oriental charm. Above all, Mandarin Oriental is renowned for creating unique hotels through distinctive design and a strong sense of place, luxury hotels right for their time and place.

Mandarin Oriental, Bodrum

A stunning resort overlooking the Aegean Sea, Mandarin Oriental, Bodrum is where dreams come true. A luxury 5-star hotel retreat with two private beaches and excellent leisure facilities, we invite you to lie back, relax and savour the moment. With an idyllic location in Paradise Bay, we offer a seductive blend of style, serenity and 5-star comfort. With a range of gourmet restaurants, relaxing spa and choice of rooms, suites and villas, our unique resort is world-class.

Duties and Responsibilities

To control and analyse, on an on-going basis, in order to optimise the following:

Quality levels of products and service

Guest Satisfaction

Quality Measurements (such as LQE, MO Pillars & MOQA)

Merchandising and Marketing

Financial Performance

To coordinate and supervise the preparation, presentation and service of food and beverage products to ensure the highest quality at all times.

To coordinate and supervise the preparation, presentation and service of food and beverage products to ensure the highest quality at all times.

To keep an up-to-date standard recipe file for F&B items to include:

Sales History

Sales MixActual costs

Potential costs

Par stock

Production time

To ensure maintenance and programming of all F&B systems.

To attend all F&B outlet and culinary daily line-ups and departmental meetings (weekly, monthly).

Create an environment of open communication to ensure guest satisfaction

To participate in public relation activities or promotional activities designed at enhancing the image and profitability of the food and beverage department of the hotel.

To review and analyse market trends globally and locally in order to keep up to date in our operation.

To attend all other meeting as required by the administrative calendar

Requirements

Degree holder in Hotel and Catering Management preferred

At least 5 years in a similar position at a luxury hotel

Excellent communication skills both in Turkish & English

Excellent knowledge of all aspects of F&B Operations, including Restaurant and Bar Management, Banqueting, In Room Dining, Culinary and Stewarding.

Must be highly numerate and able to work comprehensively with spreadsheets and budgeting packages.

Experience in developing strategic business and/or Food and Beverage plans

Experience in quality driven projects

Experience in change Management

Approachable, open minded and fair.