Mandarin Oriental Hotel Group

Mandarin Oriental Hotel Group is the award-winning owner and operator of some of the most luxurious hotels, resorts and residences located in prime destinations around the world.

Increasingly recognized for creating some of the world’s most sought-after properties, the Group provides 21st century luxury with oriental charm. Above all, Mandarin Oriental is renowned for creating unique hotels through distinctive design and a strong sense of place, luxury hotels right for their time and place.

Mandarin Oriental, Costa Navarino

Located on the southwest coast of the Peloponnese, one of the most unspoiled and breath-taking landscapes in the Mediterranean, and 45 minutes’ drive from Kalamata International Airport.

The beachfront resort is part of the sustainable resort destination of Costa Navarino, a well-established tourism destination which includes 3 other resorts. It comprises of 99 suites and villas, all with outdoor terraces and sea views, along with seven restaurants and bars.

Scope of Position:

The Assistant Bar Manager provides the highest level of service and professional excellence, being ever present in the operation and ensuring the highest standards. He/She builds and maintains inter-departmental cooperation and drives the financial and reputational success of the business.

Duties & Responsibilities:

• Assists the Head of Bars and follows given guidelines, in creating and implementing beverage menus and bar philosophy.
• Assists guests regarding all beverage menu items in an informative and helpful way.
• Mixes drinks and controls the beverage stock as per guidelines.
• Possesses full knowledge of beverage lists and promotions.
• Possesses full knowledge of all menu items, garnishes, contents and preparation methods.
• Follows outlet policies, procedures and service standards.
• Follows all safety and sanitation policies when handling food and beverage.
• Prepares and serves all beverages to guests according to required standards in an efficient and friendly manner, ensuring guest satisfaction.
• Ensures that accurate bills are presented to all guests.
• Organizes the bar and all related paperwork in an efficient manner and ensures successful monthly stock takes and stock sufficiency.
• Has an overview of the extensive wine and beverage stock and conducts regular spot checks, after the stock take, to ensure all Mandarin Oriental Policies & Procedures are followed.
• Ensures the appropriate presentation and cleanliness of the bar.
• Drives kind and generous service in always treating both guests and colleagues in a respectful manner.
• Ensures active and regular communication with the team through daily line ups, 1:1’s and monthly full departmental team meetings.
• Conducts daily liaison and partnership with the kitchen team to share information, best practice and ensures a harmonious relationship between culinary and service teams, resolving any concerns after, and not during, service.
• Ensures Service and Back of House areas are always kept clean and work is conducted, according to the Mandarin Oriental standards.

Qualifications / Experience:

• EU Passport or valid Residence Permit is mandatory in order to work in Greece.
• Degree in Hospitality/Hotel/Business Management will be considered as a plus.
• Minimum of 4 years' working experience in a similar position, in a luxury hotel / restaurant.
• Preopening experience will be considered as a plus.
• Local and international food and beverage knowledge.
• Fluency in English.
• Strong overall computer literacy.

Behavioural skills / Attributes:

• Ability to work in a dynamic environment.
• Excellent interpersonal and managerial skills.
• Customer focused and team oriented.
• Flexibility and adaptability, with high energy level.
• Ability to effectively organize and manage multiple projects and priorities.
• Highly self-motivated and detail-minded.

Benefits:

We offer exciting benefits including and not limited to :

• Accommodation provided.
• Medical Private Insurance for all Colleagues.
• Free meals at Colleagues' Dining.
• Laundry of uniforms.
• Colleague recognition and reward program.
• Learning & Development Program.
• Colleague Social events and Wellness programs.
• Workplace Support line that covers all pillars of wellness for colleagues.
• Various discounts provided within the Resort and in the nearby area.
• Task force Opportunities across the Group of Mandarin Oriental.