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Captain - Strawfire

Apply now Position: Captain - Strawfire (Full time #539447)
Property / Office: Emirates Palace, Abu Dhabi
Location: Abu Dhabi, United Arab Emirates

Responsibilities:

  • Coordinate and supervise all duties for the opening and closing brigade
  • Assist the assistant manager in planning according to reservations and special events
  • To assist the assistant manager in checking the condition, cleanliness, and proper functioning of all operating equipment and furniture
  • To assist in the training of waiters and waitresses
  • To ensure the correct and complete set-up of the restaurant section assigned to him/her
  • Assist the assistant manager in following up on all supplies from the store and linen room
  • To welcome guests to his/her station and to assist in seating
  • To present menus and beverage lists to the guest with recommendations designed to increase average check
  • To take food and beverage orders and ensure speedy service of all food and beverage items
  • Ensure that each table is correctly set up as per food and beverage order requirements
  • To participate in the service of food and beverage items, especially during rush hours
  • To check and follow up on billing and checking procedures as per policies set by the Emirates Palace Mandarin Oriental
  • To ensure proper cash handling procedures are followed as per policies set by the Emirates Palace Mandarin Oriental
  • To be present in the restaurant during service hours
  • Ensure that tables are cleaned and reset immediately after the guests have left, in line with the standards set by Emirates Palace Mandarin Oriental
  • To develop and maintain good relations with guests and to handle guest complaints as required by the restaurant manager or his assistant
  • Ensure that the restaurant manager and assistant restaurant manager are kept informed of all guest comments and complaints
  • Attend communication meetings, briefings, and training sessions as required by the restaurant manager, training manager, and food and beverage manager
  • To keep uniform neat and clean and ensure good personal grooming and hygiene in accordance with the standards of Emirates Palace Mandarin Oriental
  • Any other duties, which may be assigned to you from time to time as directed by your
    Supervisor or Manager

Skills & Qualifications

  • Senior School qualification or equivalent will be an advantage
  • Previous Standalone restaurant experience is required, resort experience is preferred
  • Team player, with good communication skills

Advertised: Arabian Standard Time
Applications close: Arabian Standard Time

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