Concierge
Apply now Position: Concierge (Full time #538548 )Property / Office: Mandarin Oriental, SingaporeLocation: Singapore
Responsibilities:
Attend to guest’s request for travel and transport arrangements, air ticketing/sightseeing tours, lost luggage inquiries and other reasonable Concierge duties and services Do outside errands / taking of guests to destinations (eg clinic /shops etc) Well informed on all activities within hotel Handle mail & postal enquiries Handle incoming and outgoing items both for hotel and city guests Co-ordinate with Front desk colleagues for the fast removal of baggage from rooms and upon arrival Supervise and ensure that the front driveway is free of traffic congestion and car valet services are of highest standard Maintain complete and readily accessible files and records necessary for effective operations and future references Oversee the Baggage and Doormen Team in ensuring that proper arrival and departure standards are provided to all guests
Participate and be actively involved in Les Clefs d’Or activities to ensure good connections and network of information are maintained and enhanced Update and disseminate information about the Arts, Culture & Entertainment activities, shopping and places of interest in Singapore so as to provide guests with accurate information and capability in securing tickets or admission for guests to these activities
Address special guest preferences and ensure this information is communicated to be recorded in guest history profiles
Well-versed with Mandarin Oriental Hotel Group goals and information.
Advertised: 09 Mar 2024 Applications close:
Back to search results Apply now Refer a friend
