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Houseman - Season 2024

Apply now Position: Houseman - Season 2024 (Full time #538276)
Property / Office: Mandarin Oriental, Lago di Como
Location: Lake Como, Italy

Duties and responsibilities: 

  • Deliver guest requested items following the standard in timely manner 

  • Maintain the cleanliness of glass doors, mirrors, lifts and guest corridors 

  • Clean the windows and balcony or terraces, when needed 

  • Remove the linens from the bed in each departure room 

  • Drive the golf cart to easily carry all the necessary items in each Villa of the Resort 

  • Check the relevant equipment on a weekly basis 

  • Ensure that linen and all items are stocked properly inside the housekeeping pantries and storages 

  • Check and stock the mini bar in each arrival room, ensuring that it is refilled daily and requesting stock items, if needed 

  • Provide a professional, attentive and impeccable service in order to achieve guests’ satisfaction 

  • Fully compile the Checklist 

  • Comply with all MOHG Pillars, Department LQE’s and Guiding Principles 

  • Adhere to Do Not Disturb policy 

 

Requirements: 

Mandatory: 

  • Good knowledge of Italian and English 

  • Able to stand and walk for an extended period of time 

  • Ability to push and pull the housekeeping cart 

  • Possess a pleasant and outgoing personality 

  • Must be willing to work on a flexible schedule, weekends and holidays 

Desirable: 

  • Driving license

Advertised: W. Europe Standard Time
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