Major responsibilities:-

• To control room availability.
• To supervise reservation employees to efficiently carry out their routine work.
• To be responsible for all kinds of room reservations.
• To train new employees.
• To prepare reports and other documents i.e. Room Reservation Weekly Forecast, VIP or State Visit lists.
• To control reservation communication costs.
• To minimize the reservation communication costs.
• To supervise and prepare Room Reservation Weekly forecast.

Requirements

• This senior role requires extensive experience in the same position within other luxury hospitality businesses. Local experience is preferred.
• A passion for service, leadership and team building.
• Excellent verbal and written communication in both English and Thai.
• Excellent knowledge of all relevant applications.
• A desire to build a long term career within the Mandarin Oriental Hotel Group.