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Substitute Utility Steward

Apply now Position: Substitute Utility Steward (Temporary / Seasonal #536472)
Property / Office: Mandarin Oriental, New York
Location: New York, NY, United States

The Group

Mandarin Oriental Hotel Group (MOHG) is the award-winning owner and operator of some of the most luxurious hotels, resorts and residences located in prime destinations around the world. Increasingly recognized for creating some of the world’s most sought-after properties, the Group provides 21st century luxury with oriental charm. Above all, Mandarin Oriental is renowned for creating unique hotels through distinctive design and a strong sense of place, luxury hotels right for their time and place. The Group regularly receives international recognition and awards for quality management and legendary service hospitality.


The Hotel

A stunning fusion of modern design with stylish oriental flair, Mandarin Oriental, New York features 244 elegant guestrooms and suites — all with breath-taking views of Manhattan and Five-Star hospitality. Luxurious amenities include MO Lounge, all-day dining overlooking Central Park and the Manhattan skyline; a 14,500 square-foot Five-Star Mandarin Oriental Spa; and a state-of-the-art fitness center with a 75-foot lap pool. In addition, there is premium meeting and event space, including a 6,000 square-foot pillar-less ballroom with three walls of windows overlooking Central Park. Located in Columbus Circle’s Deutsche Bank Center, Mandarin Oriental, New York is in an idyllic location just steps away from world-class dining, shopping and entertainment, including the Broadway Theater District, Lincoln Center, Central Park, Jazz at Lincoln Center and the shops of Columbus Circle.

Take responsibility of the stewarding operation acting as a partner to the Executive Steward and the Assistant Executive Steward.  Assisting, managing, and training the employees to do their work to their greatest ability.  The stewarding supervisor must also provide assistance to the kitchens for plate up, doing whatever it takes to delight the guests. 

Essential Functions

  • Follow the goals and missions for the stewarding department.
  • Help to do the inventory of china, glasses, silver and hollowware from the outlets and the main storage.
  • Provide enough equipment (china, glasses, silver) to the outlets and banquets for the operations.
  • Follow the cleaning schedule for the kitchen, pastry, garden manger, banquets, cafeteria and coolers.
  • Follow the weekly schedule for the employees.
  • Help kitchens whenever necessary.
  • Do and follow the requisition for banquets from the B.E.Os.
  • Follow the cleaning schedule for the dumpster.
  • Follow the maintenance schedule for the dishwasher machines.
  • Assist and provide the equipment for any banquets function.
  • Assist and help banquets kitchen colleagues to plate up.
  • Follow the Hygiene and control program for the kitchen and surround areas.
  • Develop and follow the training program for stewards.
  • Follow the standard and procedures for department.
  • Establish a good communication with the supervisor and colleagues.

 Experience and Skill Requirements

  • Minimum of 1 year experience in food and beverage, or other professional cleaning business

Communication Requirements

  • Possess a good written and verbal command of the English Language.
  • Possess a pleasant and outgoing personality.

Physical Requirements

  • Stand/Walk 8 – 12 hours a day.
  • Sit 8 - 12 hours a day.

Occasionally = 1/3 of the workday, frequently = 2/3 of the workday

  • Lift or Carry 0-20 pounds frequently.
  • Lift or Carry 21-50 pounds occasionally.
  • Lift or Carry 51-100 pounds occasionally.
  • Bend frequently.
  • Squat frequently
  • Kneel frequently.
  • Climb occasionally.
  • Reach above shoulders frequently.
  • Perform repetitive hand motions frequently.

Other Physical Requirements

  • Ability to stand and work in continuously in confined spaces for long periods of time.
  • Possess Sufficient dexterity to navigate dangerous kitchen areas.
  • Ability to lift, bend, stoop, walk, push, and pull heavy equipment for long periods of time.
  • Ability to perform all duties in extreme temperature range.


Pay- $28.96 to $38.62 per hour. 

Advertised: Eastern Daylight Time
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