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Guest Experience Ambassador

Apply now Position: Guest Experience Ambassador (Full time #535831)
Property / Office: Emirates Palace, Abu Dhabi
Location: Abu Dhabi, United Arab Emirates


  • Maintain available to help with any matter related to making the stay of hotel guests a pleasant and memorable one.
  • Coordinate with the culinary department as well as Butler Service Team for the smooth delivery of in-room amenities for our hotel guests.
  • Create personalized in-room set up for special occasions such as birthdays, Honeymoons, and any other celebrations.
  • Liaise with Guest Relations and Front Office Department for any relevant information required for Hotel Guests.
  • Keep abreast of all hotel promotions, product knowledge, VIP arrivals, and upcoming events in order to be able to answer guest requests and questions.
  • Have a creative and imaginative working attitude that will assist in creating magic moments and memories for our guests.

Skills and requirements:

  • Diploma or Certificate in Hospitality Operations and/or a similar school/college qualification
  • At least one year of experience in a similar role.
  • Preferably with previous experience working in a luxury hotel.
  • Ability to demonstrate that they can work in a multi-tasking environment effectively, be enthusiastic, positive in their nature, and have an excellent guest-handling manner.

Advertised: Arabian Standard Time
Applications close: Arabian Standard Time

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