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Chief Steward

Apply now Position: Chief Steward (Full time #535321)
Property / Office: Emirates Palace, Abu Dhabi
Location: Abu Dhabi, United Arab Emirates


  • Execute and demand the team to execute the highest level of service and set-up standards at all times
  • Identify errors and correct them as required during set-up, service and breakdown of operations
  • Implement a flexible work schedule based on business patterns
  • Monitor operating supplies, equipment and reduce spoilage and wastage successfully
  • Attend and contribute to all staff meetings, departmental trainings and hotel initiated trainings
  • Prepare and review all departmental operations manual updates annually in accordance with the Head of Department
  • Constantly improve the product quality by sourcing the best available products
  • Support activities and cooperation with the suppliers.
  • Organize all required outlet specific trainings as described by the department.
  • Undertake reasonable tasks and secondary duties as appointed by the Head of Department
  • Respond to any changes in the department as dictated by the hotel management
  • Ensure that the opening and closing procedures established for the outlet are followed
  • Ensure that all garbage regulations i.e. separation of items as well as the assigned garbage runs
  • Ensuring that breakage is managed as well as to provide constant feedback to the operation as a tool to reduce breakage and losses
  • Strictly adhere to the established budgets and operating expense plans, ensuring that all costs are controlled
  • Participate in the preparation of the annual operating budget for operating expenses, operating equipment and FF&E requirements in line with the compilation of the annual business plan
  • Implement flexible schedules based on required business patterns.
  • Strictly control inventories and the par stock in the operation ensuring that all outlets are sufficient equipped.
  • Conduct half yearly full inventories of all operating equipment within the hotel, banquets and all related departments.
  • Ensure control and supervision on the requisitions of operating equipment, the storage and careful handling of operating equipment.
  • Conduct and participate in daily pre shift briefings with regards to outlets and banquets activities.
  • Ensure that all outlets and departments are supplied with clean and dry operating equipment.
  • Ensure that all production areas and departments are supplied with clean and dry utensils.
  • Supervise contractors in kitchen.
  • Ensure networking with sister hotels and other hotels to borrow equipment as and when needed.
  • Maintain daily checks and log reports of all areas responsible.
  • Plan the weekly and monthly duty roster, ensuring that stewarding is adequately staffed and manpower is efficiently handled and part time labor expenses are controlled.
  • Develop a multi-tasking approach throughout the department.
  • Ensure that all equipment specification lists are updated and controlled after every inventory.
  • Ensure that all required operating equipment is listed correctly with all detailed product specifications, purchase specifications and in line with the budget before handing to the purchasing department.
  • Coordinate all repair and maintenance reports for the respective departmental areas.
  • Ensure all FF&E items for banquets, outside caterings and seasonal usage are adequately stored, protected and reviewed before using. I.e. cleaned, varnished and painted or polished.

Key Competencies

  • Experience in the same position within 5 star hotel, exposed to large volume of food and beverage operation
  • Diploma in Hospitality or relevant field
  • Strong organizational, ability to plan and knowledge in cost control of relevant expenses
  • Innovative and entrepreneurial to review work processes with a cost efficient and saving approach
  • Demanding and critical with regards to work processes, standards and performance
  • Knowledgeable of all cleaning procedures, use of dishwashing machines and the type of chemicals being used
  • Display a hands-on approach

Advertised: Arabian Standard Time
Applications close: Arabian Standard Time

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