An exciting new collaborative venture between Maximal Concepts and Mandarin Oriental, Hong Kong - The Aubrey, an eccentric Japanese Izakaya on the hotel’s 25^th floor of Mandarin Oriental, Hong Kong in January 2021.

Responsibilities

• Supervise a smooth daily operation and support in administration
• Understand guests’ needs and deliver excellent service and professional recommendation via effective communication
• Deliver a delighted bar and dining experience to our guests
• Handle guest complaints and comments during the absence of the managers
• Provides professional development to colleagues and leading the team to achieve departmental goal and total guests' satisfaction
• Follow and apply the HACCP and hygiene standards at all times
• Liaise with kitchen team on a daily basis
• Assist Restaurant General Manager and Assistant Restaurant General Manager in other ad hoc projects as assigned.

Requirements

• Minimum 2 years' working experience in Upscale Dining restaurant at similar capacity, Michelin-starred restaurant experience preferred
• Good managerial and interpersonal skills
• Passion in customer service and hospitality industry
• Willing to learn and able to work under pressure
• International exposure will be an advantage
• Superior written and oral communications skills in English, knowledge of other languages is a plus.

For application, please submit online application at our company career website at www.mandarinoriental.com/careers or email to mohkg-hr@mohg.com or WhatsApp 6011 0790 .

By applying to this position, you agree to Mandarin Oriental Hotel Group (“MOHG") communicating with you and sending you information in relation to MOHG – in particular, you agree that MOHG may notify you of relevant human resources related matters, such as keeping you informed of new employment opportunities that may be of interest to you. For details, please refer to www.mandarinoriental.com/privacy-policy.

Mandarin Oriental Hotel Group is an equal opportunity employer.  Personal data collected will be treated in strict confidence and be used exclusively for recruitment purpose. Applicants who are not contacted for an interview within six weeks may consider their applications unsuccessful at this time.