Duties and Responsibilities:

• Set up tables or tray according to the order accurately in timely manner up to our standards as per side work description
• Deliver in room dining order to the guests in a timely manner, within the quoted time
• Prepare amenities for Guests
• Assist Guest courteously and efficiently, providing service for any guest’s request
• Extensive knowledge of food and beverage in order to assist guests with suggestions and up sell our product, including liquors and cocktails.
• Pick up the table after the use by the guests or as per guest’s request.
• Do all the side works and preparations of the equipments for the continuation of the operation
• Make sure that all silver and glasses are polished and spotless
• Check accuracy of order before delivering – be sure it is complete.
• Make sure that all product served are accounted for on the final bill before presenting it.
• Verify guest satisfaction before leaving the room
• Anticipate guest needs, as to where guests will never have to ask for anything
• At the end of the shift deliver all checks and report to the appropriate place according to rules
• Setting and maintaining the in-room dining environment and material perfectly clean as per side work description.
• Following the posted opening and closing duties and side work sheet
• Attend daily pre meal/communication meeting
• Attend monthly department meeting
• Upholding of MOHG and HACCP standards

Job requirements:

• At least 3 years of experience in the In Room Dining department, at least 1 in the position of Chef de Rang IRD.
• Previous experience in a similar luxury environment
• Warm and friendly service attitude to our exclusive guests
• Attention to detail and a high degree of autonomy
• Fluent in Italian and English written and spoken