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Chef de Rang In Room Dining

Apply now Position: Chef de Rang In Room Dining (Full time #534333)
Property / Office: Mandarin Oriental, Lago di Como
Location: Lake Como, Italy

Duties and Responsibilities:

  • Set up tables or tray according to the order accurately in timely manner up to our standards as per side work description
  • Deliver in room dining order to the guests in a timely manner, within the quoted time
  • Prepare amenities for Guests
  • Assist Guest courteously and efficiently, providing service for any guest’s request
  • Extensive knowledge of food and beverage in order to assist guests with suggestions and up sell our product, including liquors and cocktails.
  • Pick up the table after the use by the guests or as per guest’s request.
  • Do all the side works and preparations of the equipments for the continuation of the operation
  • Make sure that all silver and glasses are polished and spotless
  • Check accuracy of order before delivering – be sure it is complete.
  • Make sure that all product served are accounted for on the final bill before presenting it.
  • Verify guest satisfaction before leaving the room
  • Anticipate guest needs, as to where guests will never have to ask for anything
  • At the end of the shift deliver all checks and report to the appropriate place according to rules
  • Setting and maintaining the in-room dining environment and material perfectly clean as per side work description.
  • Following the posted opening and closing duties and side work sheet
  • Attend daily pre meal/communication meeting
  • Attend monthly department meeting
  • Upholding of MOHG and HACCP standards


Job requirements:

  • At least 3 years of experience in the In Room Dining department, at least 1 in the position of Chef de Rang IRD.
  • Previous experience in a similar luxury environment
  • Warm and friendly service attitude to our exclusive guests
  • Attention to detail and a high degree of autonomy
  • Fluent in Italian and English written and spoken

Advertised: W. Europe Standard Time
Applications close:

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