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Food & Beverage Manager

Apply now Position: Food & Beverage Manager (Full time #534308)
Property / Office: Emirates Palace, Abu Dhabi
Location: Abu Dhabi, United Arab Emirates


  • Oversee the operations of the indoor F&B outlets as assigned by the Director of F&B.
  • Attend and actively contribute to all relevant staff meetings and hotel trainings.
  • Conduct daily operations briefings with the Executive Chef in the absence of the Director of F&B / Assistant Director of F&B.
  • Attend or conduct in the absence of the Director of Food & Beverage daily or weekly Food & Beverage meetings.
  • Review and update all departmental operations manuals annually.
  • Assist in sourcing the best available products, constantly aim to improve quality, communicate about the products both internally and externally.
  • Establish good partnerships with suppliers and involve them in activities that will strengthen working relationships, e.g. invite them to the hotel.
  • Monitor and constantly improve quality and guest satisfaction with the given tools, Leading Quality Assurance, Customer Satisfaction Survey.
  • Assist handling of guest complaints.
  • Oversee every service at least once a week (breakfast, lunch, dinner, lobby, banqueting, room service, bar).
  • Prepare a yearly marketing plan for the appointed outlets in cooperation with the Sales & Marketing Department including a competitor analysis.
  • Follow the local and global food & beverage trends.
  • Ensure that all managers plan and implement effective training programmes in the appointed outlets.
  • Be actively involved in the operations of the appointed outlets to ensure regular guest contact.
  • Respond to any changes within the Food & Beverage department as dictated by the hotel management.
  • Act as the secondary point of contact to the Corporate Food & Beverage Team.
  • Support the implementation of corporate policies, procedures, guidelines, traditions and initiatives.
  • Attend all corporate conference calls and the relevant regional and global Food & Beverage events in the absence of Director of Food & Beverage.
  • Set an example by reporting to duty punctually wearing business attire according to the hotels dress code, grooming standards, maintaining a high standard of personal appearance and hygiene at all times.
  • Provide a professional and courteous service at all times and ensure that all employees follow the example.
  • Be knowledgeable of all services and products offered by the hotel.
  • Have a thorough knowledge and understanding of all food and beverage products and services.

Background and Key Competencies

  • Bachelor Degree in Hospitality Management or related field
  • Experience as F&B Manager or similar role in a high volume, multi departmental F&B Operation with highest level of service is preferred.
  • Minimum of 3 years of experience in F&B management role within a luxury / 5 star hotel environment.
  • Guest focused and passionate in food and beverage service
  • Committed in developing colleagues and ability in building effective teams
  • Business driven and result oriented
  • Displays humility, work values and integrity
  • Creative with excellent problem-solving skills

Advertised: Arabian Standard Time
Applications close: Arabian Standard Time

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