The Company:

Mandarin Oriental Hotel Group is the award-winning owner and operator of some of the world's most prestigious hotels and resorts. The Group now operates or has under development over 37 hotels with more than 12,000 rooms in 23 countries in key business and leisure destinations.

The Hotel:

Ideally located on the charming Via Andegari, Mandarin Oriental, Milan is a stylish and intimate hotel, featuring 104 guestrooms, including 32 beautifully appointed suites. Set in the heart of the city, only steps away from the world-renowned La Scala opera house, it inhabits four elegant 18th Century buildings in Milan's most prestigious district. The hotel features a fine-dining restaurant, Seta and a bar-bistro, Mandarin Bar + Bistrot where an eclectic choice of contemporary cuisine and cocktails are offered in chic surroundings. The Spa at Mandarin Oriental, Milan is the city's most comprehensive, offering a holistic approach to rejuvenation and relaxation in tranquil, meditative surroundings that feature indoor swimming pool and six private treatment rooms. In addition, the hotel has two versatile function rooms that benefit from natural daylight.

Position Details & responsibilities:

Our Mission is to completely delight and satisfy our guests. We are committed to making a difference every day; continually getting better to keep us the best.

We are looking for a passionate and talented Commis Sommelier for our 2-Michelin Star Restaurant "Seta by Antonio Guida".

You are an outgoing and enthusiastic individual, passionate about customer service and willing to offer the most impeccable and sincere service to our guests in a smiley and warm manner. You will make sure Legendary Quality Experience Standards are implemented and respected to be able to exceed customers' expectations.

• You will be responsible for the daily routine of cleaning and mise en place.
• You will be in charge of the correct storage of water for the restaurant.
• Take care of all the glasses of the outlet whenever you will be on duty.
• Serve all beverage orders in a professional manner using the correct equipment and following the proper procedures 
• Study and create one presentation to be discussed with all the team weakly
• To achieve common goals that will be presented to you regularly
• Report directly to the Assistant Head Sommelier
• Assist with the service of food when necessary

 Requirements:

• A working experience in fine-dining restaurant, preferably in 5-star hotel
• WSET level 2 minimum or completed ASPI certificate
• Fluent in English and Italian
• Willing to learn and able to work under pressure
• Initiative and with good customer service skills
• Well groomed