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Front Office Supervisor

Apply now Position: Front Office Supervisor (Full time #533540)
Property / Office: Mandarin Oriental, Hong Kong
Location: Hong Kong, China

Mandarin Oriental, Hong Kong is the group's flagship hotel, and an icon in its own right. 


  • Supervises Front Office staff with their duties.
  • Provide check-in and check-out services for guests in a professional manner.
  • Provide guests with a quality room orientation.
  • Perform professional lobby patrol duties.
  • Ensure room assignment is in line with guest's request.
  • Maintain the Reception information folder with up-to-date information.
  • Review duty rosters on daily basis.
  • Provide quality service, with colleagues, to all guests by responding to their requests promptly, efficiently, and courteously at all time.


  • University graduate with Hotel Management degree.
  • Minimum 3 years working experience in Front Office, preferably with at least 1 year experience in Supervisory role.
  • Good communication in both Chinese and English.
  • Excellent organizational and interpersonal skills.
  • Excellent computer and administrative skills.
  • Dynamic and energetic.

For application, please quote the above job reference number and submit online application at our company career website: or please send your resume with salary expectation to: or WhatsApp on 6011 0790.

By applying to this position, you agree to Mandarin Oriental Hotel Group (“MOHG") communicating with you and sending you information in relation to MOHG – in particular, you agree that MOHG may notify you of relevant human resources related matters, such as keeping you informed of new employment opportunities that may be of interest to you. For details, please refer to

Mandarin Oriental Hotel Group is an equal opportunity employer.  Personal data collected will be treated in strict confidence and be used exclusively for recruitment purpose. Applicants who are not contacted for an interview within six weeks may consider their applications unsuccessful at this time.

Advertised: China Standard Time
Applications close: China Standard Time

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