Careers

Where You Fit In

Inspiring opportunities in every corner of the world



ALREADY ENROLLED?

Update your data, view your application and progress

Login


ARE YOU A FORMER MANDARIN ORIENTAL COLLEAGUE OR INTERN?

Access the careers site exclusive to our Forever Fans for:

  • Priority consideration when applying
  • A fast-track interview & selection process and, upon successful rehire, a tailored colleague orientation experience
  • Access to MO Talks and priority registration to live webinars with industry experts and featured Forever Fans
  • A Knowledge Portal featuring ongoing relevant learning content and development guidance

Access


Job Search

Employment type

Department / Job Level

Property / Office

Clear Filters

Discover your opportunities with Mandarin Oriental, Shenzhen. Click here to learn more.



Butler

Apply now Position: Butler
Job no: 513408
Employment type Full time
Property / Office: Emirates Palace, Abu Dhabi
Location: Abu Dhabi, United Arab Emirates
Department: Rooms, Non-Management (Entry)

Main Responsibilities:

  • Maintain available to provide assistance for any matter related to making the stay of Hotel guests a pleasant and memorable one.
  • Coordinate with Room Service the delivery of fruits for VIP guests and prepares the VIP fruit baskets.  Replenish them on a daily basis until the guest's departure.
  • For the VIP guests, welcome upon arrival outside their assigned room and offer assistance.
  • After check-in, introduce themselves to the guest, escort the guest to their room and explain room and hotel facilities and offer assistance for the remainder of their stay.  
  • Coordinate luggage handling with Concierge sections for arriving and departing guest to ensure safe and timely delivery.
  • At times, check in the arriving guest and check out the departing guests in a friendly and caring manner according to the procedures and standards.
  • Answer all guest requests and questions in a friendly and caring manner, whether by telephone or in person, provide/receive information and take appropriate actions or refer the matters to the relevant persons to handle.
  • Offer personalized wake-up to the room with tea or coffee as per guest requests.
  • Offer assistance to guests with shoe shining, packing and unpacking luggage, collecting and delivering laundry and dry cleaning.
  • Keep abreast of all hotel promotions, product knowledge, VIP arrivals, and upcoming events in order to be able to answer guest requests and questions.

Requirements:

  • Preferably additionally languages
  • 2- 3 Years experience in the same filed

Advertised: Arabian Standard Time
Applications close: Arabian Standard Time

Back to search results Apply now Refer a friend

Share this:

| More

Make a Reservation