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Floor Supervisor

Apply now Position: Floor Supervisor
Job no: 512146
Employment type Full time
Property / Office: Mandarin Oriental Bosphorus, Istanbul
Location: Istanbul, Turkey
Department: Supervisory, Housekeeping

Mandarin Oriental Bosphorus, Istanbul

Set to open in early 2021, Mandarin Oriental Bosphorus, Istanbul, will be Mandarin Oriental Hotel Group’s second hotel in Turkey.  The hotel will enjoy a prime location on the sunny shores of the Bosphorus, situated on the European side of Istanbul in the high-end residential Kuruçeşme neighborhood.

The urban resort, with its lush generous enchanted gardens, will feature two outdoor pools and private wooden pavilions on the shores of the Bosphorus.  Mandarin Oriental Bosphorus, Istanbul will be comprised of 100 spacious guestrooms and suites, innovative restaurants & bars and expensive and elegant banqueting facilities. Spread over 2,700 square meters, The Spa at Mandarin Oriental Bosphorus, Istanbul will become one of Istanbul’s best wellness and beauty destination.

Duties  and Responsibilities

  • Inspects  all occupied and non-occupied guest rooms and takes corrective measures in order to meet Mandarin Oriental standards in terms of cleanliness, maintenance and supplies. Also checks that housekeeping equipments are given proper care and maintenance whilst being used.
  • Checks all the vacant rooms and the corridors of his/her floors daily in the morning.
  • Carries out on the job training and is responsible for grooming and conduct standards of the Room Attendants on his/her assigned floors. Motivates and trains colleagues to bring about excellent performance. Participates to the evaluation of colleagues performance once year.
  • Keeps updated records of furniture movement, cleaning schedules and surveys of his/her section.
  • Verifies that pantries are equipped with all the necessary items needed in servicing guestrooms, and proper control is practiced to save expenses.
  • Keeps himself/herself informed of hotel products and services knowledge in order to answer guest questions


  • At least 2 years practical experience in similar position for a luxury property
  • Adheres to, supports and carries out the strategic Company’s vision and values
  • Superior Employee Skills
  • Displays high commitment to improving customer services
  • Committed to developing colleagues
  • Ability to motivate team and build morale
  • Ability to anticipate and assess issues, risks and opportunities and develop new approaches
  • Accepts responsibility and accountability
  • Ability to converse in Turkish language
  • Prior experience in a renovation or pre-opening luxury hotel environment
  • Multi-lingual  

Advertised: GTB Daylight Time
Applications close: GTB Daylight Time

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