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MOPUD - In Room Dining Order Taker 送餐服务点餐员

Apply now Job no: 508905
Employment type Full time
Property / Office: Mandarin Oriental Pudong, Shanghai
Location: Shanghai, China
Department: Food & Beverage, Non-Management (Entry)

Scope of Position

The In-Room Dining Order Taker is responsible for, but not limited to, the overall operations of the In-Room Dining. To provide support to the team in ensuring that the highest standards of service are offered to our guests.

Requirements

  • Have a minimum of 1 year experience in related food and beverage establishment
  • Willing to work a flexible schedule and holidays.
  • Work in a safe, prudent and organized manner
  • Have an in-depth knowledge of food and preparation
  • Have a good knowledge of wine and beverages
  • Be able to relate to all levels of guests and management
  • Have the ability to handle multiple tasks at one time
  • Have excellent communication and organization skills
  • Be able to consistently delight and satisfy our guest
  • Have the ability to handle guest requests in a detailed manner
  • Reading, writing and oral proficiency in the English and local language
  • Professional appearance and demeanor at all times
  • Have mathematical skills, computer software aptitude (as required) and some hotel operation knowledge

职责范围

送餐部接单员负责但不局限于送餐部的整体运营。支持团队并确保提供最高的服务标准给客人。

职位要求

  • 在相关餐饮方面至少有1年工作经历

  • 愿意在弹性时间和假期期间工作

  • 必须在安全,谨慎,有组织的方式下

  • 对食物和准备方面有深厚的知识

  • 对酒水饮料有深刻了解

  • 有能力使所有层次的客人和管理层相处融洽

  • 有能力在同一时间处理多种任务

  • 有良好的沟通和组织能力技巧

  • 能够让我们的客人感到一贯的喜悦满意

  • 有能力细心的处理客人的要求

  • 当地语言和英语阅读,书写,口语流利

  • 在任何时候保持职业精神和风度

  • 具备数学技巧,电脑软件能力(按照要求)和一些酒店的运行知识

Advertised: China Standard Time
Applications close: China Standard Time

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