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Employment type

Department / Job Level

Property / Office

F&B Guest Relation Manager

Apply now Job no: 507710
Employment type Full time
Property / Office: Mandarin Oriental, Munich
Location: Munich, Germany
Department: Management (Manager), Restaurant Outlet

 

WE WARMLY WELCOME YOU.

And are going above and beyond to make you feel at home. You will be trained and become responsible for creating dining experiences with an engaging atmosphere, excellent food and service with a touch that surprises and delights our guests. The Mandarin Oriental way.

 

WE WORK, GROW AND FLOURISH AS A TEAM.

You perfect the team by taking ownerships for:

- managing all dining reservations

- selling small group events

- engaging with guests to create brand loyalty

- developing and implementing outstanding service experiences

- analyzing guest feedback

- managing and developing your own team

- creating efficient communication with colleagues, guests and partners

- assisting the Sales & Marketing team during promotions and events

 

WE NURTURE YOUR TALENTS.

And build up on your experiences and achievements. We want to guide you towards your career aspirations.

You are arriving with:

- previous experience in leading a team

- fantastic knowledge of luxury hospitality

- a focus on our customers

- excellent communication skills in German and English

- the spirit to exceed expectations and to drive results

- a harmonious and humble soul and attitude

 

WE WILL DELIGHT YOU.

By creating a holistic colleague journey. From your first contact with us. To your onboarding, personal development and beyond. Travel and InHouse benefits and experiences. Partnership Discounts. And our sincere Colleague Wellness and Community initiatives. We have a culture of respect and appreciation for eachother.

 

Advertised: W. Europe Daylight Time
Applications close:

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