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Please note that any job offers made by Mandarin Oriental Hotel Group or by hotels managed by the Group are only made after the relevant interview and selection process has taken place. On no occasion would the group or hotels under its management request money or payment during the recruitment and selection process. Should you have any questions or concerns related to jobs advertised or offers made using Mandarin Oriental Hotel Group’s name or the name of any of the hotels managed by the Group, please contact the Human Resources Department at the relevant hotel or corporate office. If you have been subject to such recruitment fraud, we suggest that you contact the relevant police department to report the matter.
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Position Property / Office Closes
Telecommunications Officer (Overnight Shift) Hong Kong, China
Mandarin Oriental, Hong Kong is the group's flagship hotel, and an icon in its own right. Having delighted guests with award-winning service and impressive facilities since 1963, it is the much loved address for those seeking an exclusive sanctuary in the heart of this exciting metropolis. This legendary hotel is the epitome of contemporary luxury combined with Oriental heritage. We believe that our colleagues play an integral role in our success and are committed to providing a caring, motivating and rewarding working environment. Applications are invited from customer-oriented individuals for the position.
Guest Services Officer Hong Kong, China
The Landmark Mandarin Oriental, Hong Kong is one of the world’s great luxury hotels — a masterpiece of contemporary design and a cutting-edge, chic five-star gem in the epicenter of one of the most exciting cities in Asia. Only one of the 13 hotels worldwide with Triple Five-Stars across all three categories for hotel, spa and restaurant in Forbes Travel Guide, the Landmark Mandarin Oriental offers state-of-the-art designer guestrooms and suites, and award-winning, innovative Food & Beverage outlets and Spa facilities for the ultimate in relaxation and fitness. With a staff member to guestroom ratio of 3:1 and a reputation for unmatched personal service and integrity, we take pride in providing professional training to enrich your experience and skills, as well as the best opportunities for career advancement to the right candidate. The hotel is highly respected as a global pioneer in eco-friendly sustainability and luxury, values integral to the Mandarin Oriental Group
Rooms Rising Fan (Management Trainee) Singapore
The Rising Fan – Leader in training – Rooms will have an 18-month intensive learning experience across number of rooms departments. They will have the opportunity to complete three eCornell distance learning courses for further development. They will be coached and mentored by the Front Office Manager. They will have regular meetings with the Director of Rooms to check on his learning progress. By the end of the program, they will be able to manage confidently as an Assistant Manager level. The Rising Fan – Leader in training – Rooms will meet and exceed guest expectations by providing efficient and courteous Rooms Division service in accordance with Legendary Quality Experiences.
Duty Manager Abu Dhabi, United Arab Emirates
Under the general guidance and supervision of the Front Office Manager, the Duty Manager is responsible for supervising all areas and activities pertaining to the guest services operation and all-around hotel activities. Direct and manage Front Office in absence of the Front Office Manager and assist the Assistant Front Office Manager.
MOSZN - Guest Service Center Manager 宾客服务中心经理 Shenzhen, China
Mandarin Oriental is an award-winning owner and operator of luxury hotels and residences in some of the world’s most sought-after destinations. Our properties are positioned amongst the leaders in their local markets delivering contemporary luxury and a unique sense of place while reflecting the Group’s oriental heritage. We are dedicated to delighting our guests and to delighting our colleagues. Working with us means working harmoniously, respectfully, passionately, and towards personal growth. Mandarin Oriental, Shenzhen is actively recruiting.
Driver Costa Navarino, Greece
We are looking for a Driver to join our team at Mandarin Oriental, Costa Navarino for season 2024.
Bell Captain Costa Navarino, Greece
We are looking for a Bell Captain to join our team at Mandarin Oriental, Costa Navarino for season 2024!
Night Guest Experience Agent London, United Kingdom
We’re looking for a Night Guest Experience Agent to join our iconic Guest Experience team.
Duty Manager / デューティーマネージャー Tokyo, Japan
ラグジュアリーホテルでのDuty Managerのご経験がある、日本語・英語が堪能な宿泊部のマネージャーを募集いたします。 Mandarin Oriental, Tokyo is looking for Duty Manager with the background in Luxury hotels and the fluent level of both Japanese and English, to ensure the comfort and satisfaction of hotel guests through liaison between them and other departments. Be fully conversant with the hotel operation as a whole. Take on the responsibility to check maintenance, cleanliness of the property, uphold staff discipline and be fully prepared as an ERT member on emergency preparedness. is needed.
Guest Experience Officer / ゲストエクスペリエンスオフィサー Tokyo, Japan
Mandarin Oriental, Tokyo is looking for the Guest Experience Officer to attend to pre-arrival enquiries from guests, ensuring that guest quality and service is delivered according to our standards.
Guest Relations / ゲストリレーションズ Tokyo, Japan
ご宿泊のお客さまが快適にホテルでお過ごし頂けるよう、様々なご要望にお応え頂き、きめこまやかなおもてなしをご提供するGuest Relations Supervisor（またはOfficer）を募集します。 We are looking for the Guest Relations Supervisor or Officer at the front reception with the working visa in Japan, and the skill of both Japanese and English fluently.
Concierge / コンシェルジュ Tokyo, Japan
お客さまからの様々なリクエスト（旅行、交通、観劇、レストランなどの手配を含む）へのご対応やご案内を頂くコンシェルジュを募集します。 We are looking for Concierge with the experience as Concierge at hotels in Tokyo, as well as the business level of both Japanese/English skill and working visa in Japan.
Bell / Door Attendant　ベルアテンダント / ドアアテンダント Tokyo, Japan
テル１階のエントランスにて、ご到着のお客さまのお迎えやご出発のお客様のお見送り、ホテル館内・周辺についてのご案内等をご担当頂くベルアテンダント、およびホテル玄関へお車でいらっしゃるお客様をお出迎えするドアアテンダントを募集します。 ホテルにご到着されるお客様をお迎えする、第一印象を決める大切なポジションです。
Front Office /フロントオフィス Tokyo, Japan
ホテルにご宿泊されるお客さまのチェックイン・チェックアウトを行って頂くフロントのコリーグについて幅広いポジションで募集します。 We are looking for the Front Desk Manager, Guest Service Supervisor or Agent with the working visa in Japan, and the skill of both Japanese and English fluently.
MANAGEMENT EXECUTIVE - ROOMS Kuala Lumpur, Malaysia
We welcome You to be part of our team who delivers the finest service imaginable. As part of Mandarin Oriental Hotel Group development, you will have the opportunity to grow and engage through our culture exchange and cross exposure. The Management Executive - Rooms provides administrative and operational support to Front Office team (including Front Desk, Guest Relations, Concierge Team and One Stop Services) as well as the Housekeeping Division (including Housekeeping, Laundry and Florist areas) with corporate standards at all times; this support is related to administration reports and procedures, planning and execution of different projects among supporting daily operations.

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