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Please note that any job offers made by Mandarin Oriental Hotel Group or by hotels managed by the Group are only made after the relevant interview and selection process has taken place. On no occasion would the group or hotels under its management request money or payment during the recruitment and selection process. Should you have any questions or concerns related to jobs advertised or offers made using Mandarin Oriental Hotel Group’s name or the name of any of the hotels managed by the Group, please contact the Human Resources Department at the relevant hotel or corporate office. If you have been subject to such recruitment fraud, we suggest that you contact the relevant police department to report the matter.

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Search results

Position	Property / Office	Closes
Telephone Operator 总机接线员	Shanghai, China	1 Feb 2026
A five-star luxury hotel located on the banks of the Huangpu River. In the heart of Pudong’s financial district, we offer the perfect combination of style, comfort and world-class service. We pride ourselves on our innovative restaurants, serene spa and contemporary design. 上海浦东文华东方酒店是一家豪华酒店，坐落在黄浦江堤之上，地理位置得天独厚。酒店位于浦东金融区中心，将时尚风范、舒适和一流服务完美集于一身。
MOGZH - 话务服务员 Telephone Service Agent	Guangzhou, China	6 Aug 2024
The Telephone Operator is responsible for overall guest satisfaction by creating a delightful communications with guests in accordance with the objectives, performance and quality standards established by the hotel. Also require to react in emergency situations. 总机话务员的职责是在保证酒店制定的目标、绩效和质量标准的前提下，与客人进行愉快的沟通来确保客人的总体满意度。同时也需要在紧急情况下做出反应。

Please note that any job offers made by Mandarin Oriental Hotel Group or by hotels managed by the Group are only made after the relevant interview and selection process has taken place. On no occasion would the group or hotels under its management request money or payment during the recruitment and selection process. Should you have any questions or concerns related to jobs advertised or offers made using Mandarin Oriental Hotel Group’s name or the name of any of the hotels managed by the Group, please contact the Human Resources Department at the relevant hotel or corporate office. If you have been subject to such recruitment fraud, we suggest that you contact the relevant police department to report the matter.

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CURRENT OPPORTUNITIES

Position	Property / Office	Closes
Telephone Operator 总机接线员	Mandarin Oriental Pudong, Shanghai	1 Feb 2026
A five-star luxury hotel located on the banks of the Huangpu River. In the heart of Pudong’s financial district, we offer the perfect combination of style, comfort and world-class service. We pride ourselves on our innovative restaurants, serene spa and contemporary design. 上海浦东文华东方酒店是一家豪华酒店，坐落在黄浦江堤之上，地理位置得天独厚。酒店位于浦东金融区中心，将时尚风范、舒适和一流服务完美集于一身。
MOGZH - 话务服务员 Telephone Service Agent	Mandarin Oriental, Guangzhou	6 Aug 2024
The Telephone Operator is responsible for overall guest satisfaction by creating a delightful communications with guests in accordance with the objectives, performance and quality standards established by the hotel. Also require to react in emergency situations. 总机话务员的职责是在保证酒店制定的目标、绩效和质量标准的前提下，与客人进行愉快的沟通来确保客人的总体满意度。同时也需要在紧急情况下做出反应。

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