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Please note that any job offers made by Mandarin Oriental Hotel Group or by hotels managed by the Group are only made after the relevant interview and selection process has taken place. On no occasion would the group or hotels under its management request money or payment during the recruitment and selection process. Should you have any questions or concerns related to jobs advertised or offers made using Mandarin Oriental Hotel Group’s name or the name of any of the hotels managed by the Group, please contact the Human Resources Department at the relevant hotel or corporate office. If you have been subject to such recruitment fraud, we suggest that you contact the relevant police department to report the matter.
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Position Property / Office Closes
Guest Relations Agent Muscat, Oman
We are looking for new fans who are interested and would enjoy being a part of the Mandarin Oriental, Muscat opening team.
Guest Services Agent Macau, China
It is the mission and intent of this position that the incumbent will keep the guest’s perspective in mind at all times and carry out the mission of the Rooms Department.
Guest Experience Ambassador Costa Navarino, Greece
We are looking for a Guest Experience Ambassador in Mandarin Oriental Costa Navarino to join our team for season 2024.
Night Supervisor Milan, Italy
We are looking for a passionate and experienced Night Supervisor willing to join the Team!
Guest Services Agent Doha, Qatar
The Guest Services Agent will meet and exceed guest expectations by providing efficient and courteous Front Desk service in accordance with Legendary Quality Experiences. The incumbent will always keep the guest’s perspective in mind and carry out the mission of the Rooms Division.
Guest Experience Majordome (Butler) Marrakech, Morocco
We are looking for a Guest Experience Majordome (Butler) to create memorable experiences for our guests during their stays in our beautiful Resort.
Assistant Chief Concierge 助理首席礼宾司 Beijing, China
This role is responsible for supervising the concierge team and assisting them is providing the highest level of service to all guests and colleagues alike. The Chief Concierge will also be responsible for the training of the Front Office team, on basic Concierge knowledge/services to ensure proper delivery of Mandarin Oriental service to our guests.
Chief Bulter 首席管家 Beijing, China
The Chief Bulter is responsible for supervising the bulter team and assisting them is providing the highest level of service to all guests and colleagues alike. The Chief Bulter will also be responsible for the training of the Front Office team, on basic bulter knowledge/services to ensure proper delivery of Mandarin Oriental service to our guests.
Guest Service Center Manager 宾客服务中心经理 Beijing, China
The Guest Service Centre Manager is responsible for the overall guest satisfaction by greeting guests with a warm, sincere voice and recognizing and anticipating individual guest needs while ensuring a complete follow up. The Guest Service Centre Manager will be responsible for informing callers regarding the hotel, taking care of guest requests, and resolving guest issues to the guest satisfaction. Guest Service Centre Manager work very closely with all departments in the hotel.
Guest Relations Manager New York, NY, United States
Guest Relations Manager
GUEST SERVICES AGENT Kuala Lumpur, Malaysia
We welcome You to be part of our team who delivers the finest service imaginable. As part of Mandarin Oriental Hotel Group development, you will have the opportunity to grow and engage through our culture exchange and cross exposure.
GUEST SERVICES SUPERVISOR Kuala Lumpur, Malaysia
We welcome You to be part of our team who delivers the finest service imaginable. As part of Mandarin Oriental Hotel Group development, you will have the opportunity to grow and engage through our culture exchange and cross exposure.
Front Office Supervisor 前厅主管 Beijing, China
It is the mission and intent of this position that the incumbent will take full responsibility for all aspects of the front office operations. Be pro-active, creative and results driven. The Front Desk Supervisor is responsible for the day to day Front Desk operational requirements.
Bell Person Miami, FL, United States
A Bell Person will be responsible for completely delighting our guests by providing exceptional customer service, guest room orientation, luggage and package assistance, and maintaining and manning the Bell Desk. The Bell Person will answer general questions regarding local entertainment, hotel hours of operation, services and facilities, and assisting with any other guest requests.
Night Manager Prague, Czech Republic
We are looking for a new colleague for the position of Night Manager at Mandarin Oriental Prague. Do you have excellent communication skills and a passion for working in a hotel? If so, this role is for you!

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